Duplicate invoices help needed

[Brenda Reed]

Derek, yes I did try to unpost it and the record could not be found, yet
I'm fairly certain it was originally posted. I also tried to delete the
transaction and a msg popped up saying that it was  read-only and generated
from an invoice and to try unposting it. And again, since it can't be
searched on and located I can't unpost it. That's why I tried voiding it
which has worked for now.  And to your point about the ? in the Type field,
if the trans was not created by the business invoice post procedure how is
it possible to create this type of trans that cannot be searched on nor
deleted nor edited. Also, the way it is right now I cannot post it as the
Post button is not there when I click on the trans. What is the purpose of
the "Void" function for invoices?

*Brenda*


On Tue, Feb 4, 2014 at 10:08 AM, Derek Atkins <warlord at mit.edu> wrote:

> Hi,
>
> Brenda Reed <brendareed123 at gmail.com> writes:
>
> > Not able to just delete the Type of ? since the transaction would need
> to be
> > unposted 1st, and the search does not turn up the transaction. It sounds
> like
> > you are right that the read only transaction in the A/R register may
> have been
> > duplicated (for the record I did not use the "Duplicate" function). I
> was able
> > to create this issue 2 times and have only been using GnuCash for 2
> weeks. Can
> > I go into the XML file and find the records and remove them? If so, what
> > should I search on, invoice # maybe? Yes, I will file a bug report. Sad
> to be
> > in no man's land where a problem cannot be fixed. Wonder if this happens
> much?
>
> Did you *try* to unpost it?  No transactions created by the business
> features should ever have a "?" in that column.  An Invoice will have an
> "I" and a Payment will have a "P".  If you see a "?" then that means the
> transaction was NOT created by the business invoice "post" procedure.
>
> This is why you cannot find it via "search" -- there *IS* no invoice
> behind the transaction.  It's a rogue, probably created by a "duplicate
> transaction" mistake.  I question: How did you create this transaction?
>
> So... Did you *TRY* to delete the transaction?  What happened with you
> tried?
>
> > Brenda
>
> -derek
>
> --
>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>        Member, MIT Student Information Processing Board  (SIPB)
>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>        warlord at MIT.EDU                        PGP key available
>