Does finance quote need to be reinstalled after upgrading Gnucash

John Ralls jralls at ceridwen.us
Fri Feb 7 09:25:30 EST 2014


On Feb 7, 2014, at 5:39 AM, Alan Hughston <alan.hughston at gmail.com> wrote:

> I recently installed finance quote onto 2.6.0 version of Gnucash.  It
> succesfully downloaded prices for a portfolio of stocks.
> 
> Today I have installed 2.6.1.  When I run get price the following dialog is
> displayed,
> 
> "There was an unknown error while retrieving the price quotes".
> 
> My question is whether I am supposed to uninstall / reinstall finance
> quote.  There is no mention that I can see in the doco, so I just ran the
> 2.6.1 setup file.

That problem has come up before. It's a "catch all" for several F::Q errors, none of which require you to reinstall anything. The last time it came up [1] it was because of a mismatched quote source, so I suggest that you go through all of your securities and check that all of them are correct. If you don't find anything that way, try turning off online quotes for each, one at a time, and attempting to retrieve the quotes until you don't get the message, and then explore the last security disabled (try to view the quote on the web, try running gnc-fq-check with it) to see what might be the problem with it.

Regards,
John Ralls

[1] https://bugzilla.gnome.org/show_bug.cgi?id=667928




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