How do I remove an entry from the aging receivables report

[Feidhlim Harty]

Hi Guys,

I'm really stuck. I don't know how to even phrase the questions I'm afraid...

I've tried exporting Gnucash in what seems like 100 different ways to my
accountant and she's still having difficulty reading it. Sometimes it seems
to work, but then the dates go askew.

Is there any way to get my closed books for 2013 from my gnucash to her
gnucash?

Please help!!

Féidhlim


_____________________________________
FH Wetland Systems Ltd.
30 Woodlawn, Lahinch Rd., Ennis, Co. Clare
065-6797355 reeds at wetlandsystems.ie
www.wetlandsystems.ie



On 28 January 2013 18:38, Feidhlim Harty <reeds at wetlandsystems.ie> wrote:

> Thanks Derek and Maf.
>
> I think I'll just live with the unwieldy report.
>
> I appreciate your help.
>
> all the best
>
> Féidhlim
>
>
> _____________________________________
> FH Wetland Systems Ltd.
> 30 Woodlawn, Lahinch Rd., Ennis, Co. Clare
> 065-6797355 reeds at wetlandsystems.ie
> www.wetlandsystems.ie
>
>
>
> On 28 January 2013 18:00, Derek Atkins <warlord at mit.edu> wrote:
>
>> Feidhlim Harty <reeds at wetlandsystems.ie> writes:
>>
>> > Thanks Derek and Maf.
>> >
>> > I found the "show zero balance items" in the report options; followed
>> it and
>> > got the full spread of clients for the year. Having undid that, I still
>> have
>> > the same four clients showing zero as always... Not a major problem, just
>> a bit
>> > unwieldy.
>>
>> This implies that GnuCash might have lost track of the
>> invoice<->payments, causing the customers to not have all invoices
>> marked as paid, even though the *sum* is correct.  There is an open bug
>> for this, because the root cause has never been properly tracked down.
>>
>> The workaround is to go into your A/R account, find all the transactions
>> for that customer, remember and delete all the payment transactions,
>> delete any "automatic payment forward" transactions, and then re-run the
>> process payment for each of the payments you deleted.  This should
>> re-set the invoice lots properly and get those customers out of your
>> report.
>>
>> -derek
>> --
>>        Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
>>        Member, MIT Student Information Processing Board  (SIPB)
>>        URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
>>        warlord at MIT.EDU                        PGP key available
>>
>
>