Menu options disabled

John Ralls jralls at ceridwen.us
Mon Jan 6 16:28:06 EST 2014


On Jan 6, 2014, at 7:48 AM, jazeera <vishrao at hotmail.com> wrote:

> Hello there,
> 
>                I am still evaluating the software and it has been a
> frustrating experience to say the least. For instance, I don't see any
> option under the Actions--> Online Actions sub-menu other than the Show Log
> Window. Is there something that I have to do in Preferences to enable it or
> does it get enabled during an Install?

After you set up your Users and Accounts in the AQBanking setup dialog, you must continue
to the third screen in the Online Banking Setup Assistant and associate each online
account with a GnuCash account. The Online Actions menu is enabled only for account
registers that are so associated, never for the Accounts or General Ledger tabs.

> 
> Another issue. Under AqBanking I was able to set up a checking account
> successfully but when I tried to download transactions thru Retrieve Account
> List I got nothing. However with another account, at a different bank, even
> in spite of failed connection on Invalid Password I was still able to
> download all the transactions. Doesn't make sense at all. Any clues what is
> going on?

If you passed a bad password to the bank and they still sent you transactions, that’s
a problem with the bank, not with GnuCash. If it was my bank account, I’d close it
immediately and find a bank with functioning online security.

Regards,
John Ralls




More information about the gnucash-user mailing list