Menu options disabled

[David Carlson]

On 1/6/2014 11:11 AM, Michael Hendry wrote:
> On 6 Jan 2014, at 16:42, jazeera <vishrao at hotmail.com> wrote:
>
>> Michael,
>>
>>          What you have suggested is the first step and I was able to do it.
>> Subsequent steps is what I am talking about. If you look at the bottom of
>> the document you have sent me it it has the section titled *'Using Gnucash
>> to download transactions directly to an account register*'
>>
>> This is where the menu item: Actions>Online Actions>Get Transactions comes
>> into play and it is grayed out in my setup.
>>
>> What about the 'Retrieve Account List' issue?
> Sorry, as I said, I don’t use this feature, so I don’t have any experience of setting it up.
>
> What you need to do is to attract the attention of a member of the List who does use the electronic banking feature, and who has the time to do some hand-holding.
>
> You’re more likely to get this attention if you specify in detail what operating system and GnuCash version you’re using, and what you’ve already done to help yourself along the way.
>
> Unlike me, most GnuCash users aren’t retired and have busy lives - a clearly formulated question is more likely to get a clear answer!
>
> Michael
>
>> Jazz
>>
>>
>>
>> --
>> View this message in context: http://gnucash.1415818.n4.nabble.com/Menu-options-disabled-tp4666928p4666930.html
>> Sent from the GnuCash - User mailing list archive at Nabble.com.
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>
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> Please remember to CC this list on all your replies.
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>
You do not mention which version of GnuCash you are using or the OS of
your computer.  There may be bugs in any version newer than 2.4.13.

David C