Ver 2.6.3 no split entry

[John Ralls]

On Jul 8, 2014, at 11:13 PM, Scott Roe <scott384 at hotmail.com> wrote:

> 
> 
> Subject: Re: Ver 2.6.3 no split entry
> From: jralls at ceridwen.us
> Date: Tue, 8 Jul 2014 20:56:55 +0200
> CC: gnucash-user at gnucash.org
> To: scott384 at hotmail.com
> 
> Hi John:
> 
> Thanks for your reply.   Looking at the transaction I've been trying to enter though, doesn't involve forex that I can see.  The open register is a local currency checking account, and the two accounts I'm trying to split the check amount into are account receivable accounts both in local currency.  When I begin a job, I enter the stage payments into the account receivable (in local currency) and when I post expenses, they reduce the balance in the account receivable account.  I'm trying to split the check amount between two of the account receivable accounts, all same currency.
> 
> Reviewing my actions entering the split, as per the help directions, I enter the date, check #, business I'm writing the check to, the amount of check in the decrease column, and the, while the focus is on the decrease column with check amount, I hit the split button and then enter the accounts receivable for the two accounts I'm splitting the check amount for, and the amounts, and everything looks good and when I hit enter, poof!  Gone.

Are you using the business features, i.e. invoicing and so on? If so you shouldn't also be doing manual transactions to A/R or A/P.

When you say "poof! Gone." do you mean that the transaction is deleted? I thought that you were having trouble getting the transaction to balance.

Regards,
John Ralls