Error message when getting online price quotes

[John Ralls]

On Mar 4, 2014, at 1:26 PM, Anna Scott <anna at poplarhouse.net> wrote:

> Hi John, I have re-installed perl and re-run the 'Install Online Price Retrieval'. All seemed to install successfully. I can't see an option to run the Finance Quote Update Tool from the gnucash folder. I have tried running it from the price tool post re-install but am still getting the same error message. Many thanks for any further help you can give me.
> 
> Kind regards, Anna.
> 
> 
> On Tue, Mar 4, 2014 at 7:29 PM, John Ralls <jralls at ceridwen.us> wrote:
> 
> On Mar 4, 2014, at 9:52 AM, Anna Scott <anna at poplarhouse.net> wrote:
> 
> > Hi, up until installing GNUCASH 2.6.1, I have been successfully using the
> > Online Price Quote capability on the Price Tool to retrieve quotes for both
> > US and UK stocks. I am now on 2.6.2 and consistently get an error message
> > 'There was an unknown error while retrieving price quotes'.  I have tried
> > turning online quotes for all funds off as I am aware of the difficulties
> > in this area but still no joy. Any ideas what may be wrong? I am on windows
> > 7.
> 
> Try running the Finance Quote update tool in the Start Menu’s Gnucash folder.

Please remember to copy the list on all replies: Use “reply all”.

Sorry, on Windows the tool is called “Install Online Price Retrieval”.

Regards,
John Ralls