Error message when getting online price quotes

[Anna Scott]

Hi, ok yes that's what I found. I have run that. All seems to install fine
but still the same error message. I have rebooted to see if that made any
difference but no luck. Also installed the latest version of Perl.
On 5 Mar 2014 00:00, "John Ralls" <jralls at ceridwen.us> wrote:

>
> On Mar 4, 2014, at 1:26 PM, Anna Scott <anna at poplarhouse.net> wrote:
>
> > Hi John, I have re-installed perl and re-run the 'Install Online Price
> Retrieval'. All seemed to install successfully. I can't see an option to
> run the Finance Quote Update Tool from the gnucash folder. I have tried
> running it from the price tool post re-install but am still getting the
> same error message. Many thanks for any further help you can give me.
> >
> > Kind regards, Anna.
> >
> >
> > On Tue, Mar 4, 2014 at 7:29 PM, John Ralls <jralls at ceridwen.us> wrote:
> >
> > On Mar 4, 2014, at 9:52 AM, Anna Scott <anna at poplarhouse.net> wrote:
> >
> > > Hi, up until installing GNUCASH 2.6.1, I have been successfully using
> the
> > > Online Price Quote capability on the Price Tool to retrieve quotes for
> both
> > > US and UK stocks. I am now on 2.6.2 and consistently get an error
> message
> > > 'There was an unknown error while retrieving price quotes'.  I have
> tried
> > > turning online quotes for all funds off as I am aware of the
> difficulties
> > > in this area but still no joy. Any ideas what may be wrong? I am on
> windows
> > > 7.
> >
> > Try running the Finance Quote update tool in the Start Menu's Gnucash
> folder.
>
> Please remember to copy the list on all replies: Use "reply all".
>
> Sorry, on Windows the tool is called "Install Online Price Retrieval".
>
> Regards,
> John Ralls
>
>