processing payments/ pre-payment

mark mbaustian at frontiernet.net
Wed Nov 5 14:29:32 EST 2014


Thanks Geert. That seems to work well. I'm certain that on some of these I did 
unpost the bill but don't think I did on all of them. I'll pay attention to 
that. Mark


On Wednesday, November 05, 2014 01:04:23 PM Geert Janssens wrote:
> On Wednesday 05 November 2014 10:38:31 mark wrote:
> > I tried to seach for an explanation of this - as I'm sure others have
> > encountered the issue - but so far no luck. I just up graded to 2.6.4
> > yesterday but this problem goes back to the previous version I had
> > installed which I believe was 2.6.3.
> > 
> > I noticed recently that I was getting bill due reminders for bills I
> > was pretty sure had been paid. A couple days ago I processed a bunch
> > of APs and while the payment showed in the AP register and the money
> > came out of the checking account the bill shows up in the reminder as
> > due. I clicked on Process payment to see what that might reveal and I
> > get the option to pay again or there is this pre-payment option that
> > seems to want to to issue a refund. I enter all bills using
> > business/vendor/new bill and process all payments using the proceess
> > payment link on the bill.  I'm pretty careful about entering correct
> > dates on transactions, less so about what payment terms maybe entered
> > for a vendor. No idea where this came from but would like to get rid
> > of these notifications. As many of the transactions have been
> > cleared/reconciled I don't want to mess that up. Today I noticed that
> > this feature is dreding up paid invoices from as long ago and 2012.
> > Any help would be appreciated.
> > 
> > Mark
> 
> Hi Mark,
> 
> The most likely cause for this situation is that you have at some point
> unposted a bill that had been paid already. When you do this the payment
> is decoupled from the bill and will show up in the payment dialog window
> as a pre-payment. Once you repost the bill the payment is not
> automatically associated with this bill.
> 
> There are a couple of ways to fix this, all with the same end result.
> Assuming you have pre- payments of the same value as you have unpaid
> bills, here is one:
> - Open the bill for which you want to reconnect the payment.
> - Click on Process Payment
> - In the Process Payment window, select both the bill and the pre-payment
> that should go along with it. You can do so by first clicking on one of
> them and then click on the second one while holding the control key.
> This should change the amount to pay to 0 and the account list under
> Transfer account should get greyed out.
> - Now click ok.
> This will link your payment and your bill together again without touching
> any or your cleared/reconciled statuses.
> 
> Does this help ?
> 
> Regards,
> 
> Geert

-- 
Mark Baustian
Spencer, New York


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