Cannot save settings/preferences

[David Carlson]

On 11/11/2014 7:42 AM, Geert Janssens wrote:
> On Monday 10 November 2014 15:09:40 el_piel wrote:
>> I haven't posted this before on this or any other message board. I
>> apologize for posting a second request for the same info. I had
>> searched the GnuCash message boards for an answer to the problem, and
>> didn't find any suggestions. It looked like one other person had
>> posted a similar complaint, but didn't have any answers; their post,
>> while posted in June or July, was still "not accepted by the mail
>> list. If you could give me a url for the conversation with
>> 'busyteach' I'd appreciate it; I'd be happy to run through the list
>> of suggestions and see if one works in my case.
>>
>> Thanks.
>> Carlos
>>
> Hi Carlos,
>
> No need to apologize. John's reply was not intended as a reprimand, but rather concern that 
> more than one person seem to run into the same problem. If there's only one person reporting 
> an issue this often means a misconfiguration on that person's computer. If more than one 
> person report the same problem the issue gets more likely to be on the gnucash side.
>
> And just to clarify, irc (inter-relay chat) is a system for live chat conversations and hence not a 
> message board. The conversation with 'busyteach' can be found in the irc logs. It starts here:
> http://lists.gnucash.org/logs/2014/11/2014-11-06.html#T11:04:01
> (Note that in irc several conversations typically run in parallel so it may be hard to read if 
> you're not used to it).
>
> Anyway, regarding to your problem let's start from the beginning:
> >From where did you download gnucash 2.6.4 and what's the exact name of the package you 
> downloaded ? I'm asking because we had several 2.6.4 releases on Windows.
>
> Geert
>

Carlos,
The easiest way to find the answer to Geert's last question is to click
on Help > About and select and paste the information from that screen
into your email.  The developers do want to solve your problem.

David C