Fwd: very weird quirk noted, copying one computer to another

[Simon Bryant]

Begin forwarded message:

> From: Simon Bryant <simonbry at telus.net>
> Subject: Re: very weird quirk noted, copying one computer to another
> Date: 13 October, 2014 10:58:11 AM MDT
> To: Geert Janssens <geert.gnucash at kobaltwit.be>
> 
> Thank you for your patience, Geert and everybody. Many minds make light work...
> 
> 1) Okay no problem with there being a list of recently-used files, even if they don't exist.
> 
> To confirm, yes I opened the correct data file from the thumb drive.
> I have had the same thought about a filter being inadvertently activated for the checking account (only). But see below, that doesn't seem to be the problem.
> 
> 2) The real issue is exactly as you say. There is a complete current and uncorrupted data set in the General Ledger account, and the balances shown for all accounts are current and correct, but for the "NBC account" (checking) only a very limited number of entries (as in, just 2 out of 100) are displayed. This does NOT apply to any other accounts. It does not seem to be a filter issue, e.g. see below, filter set to "Show All" for "NBC Account" but just 2 out of about 100 entries are displayed. For example:
> 
> 
> 
> Even setting to a specific range corresponding to the range of the General Ledger does not result in all entries being displayed. For example:
> 
> 
> 
> I've read through the "reconciliation" section of the documentation wondering if that's the source of this but I don't see that it could be related. And to confirm, this same file opened on the desktop does show all the entires in the checking account beginning at the start of the year exactly as it should. But, the same file opened on my laptop displays the above problem. I wish I could ship you the whole physical setup so you could appreciate this for yourself but of course that's not going to happen. I hope I have successfully explained the issue, and that this is of some use to you.
> 
> By the way, opening the "reconcile" DOES correctly show all entries for the NBC checking account. Moreover there is no relationship between the two displayed entries and the unreconciled entires.
> 
> So… that is the situation and the problem and once again I appreciate all the helpful responses.
> 
> -Simon-
> 
> 
> 
> 
> On 2014-10-13, at 4:23 AM, Geert Janssens <geert.gnucash at kobaltwit.be> wrote:
> 
>> On Sunday 12 October 2014 17:10:20 Simon Bryant wrote:
>>> Okay, let's put this another way. After deleting ALL gnucash files
>>> that I could find from the receiving computer (using Finder, Max
>>> OSX), and the downloading a new gnucash app, when I open the new app
>>> it STILL shows a list of ostensibly-available old gnucash files I
>>> created files (none of which actually open, because they no longer
>>> exist. WTF, how can I abolish gnucash traces from my computer forever
>>> and completely?)
>> As others already reported, the list of file names in the File menu is 
>> just that. A list of file names for files you have recently used. It 
>> doesn't matter if they are still present on your computer or not. 
>> Exactly like Word for example would do.
>> 
>> As to the question how to get rid of these: John already answerred this 
>> briefly. We have a more elaborate FAQ entry for it:
>> http://wiki.gnucash.org/wiki/FAQ#Q:_I_have_deleted_a_gnucash_file_from_my_computer._How_can_I_remove_that_file_from_the_File_menu.27s_short_list_.28MRU.29_as_well_.3F
>> 
>>> This all started because when I attempted to move a
>>> gnucash file from a different machine,it opened with incomplete
>>> account entires but a complete general ledger and I'm thinking hey,
>>> who's in control of this? I'm just a user, understand, not a
>>> developer, and trying to get an accounting not a programming job
>>> done. All your efforts to create a usable piece of software and
>>> inputs are much appreciated, no mistake, and what i've seen of
>>> gnucash i like except this… thanks again. i'm leaning towards
>>> finishing the fiscal year on gnucash and then jumping ship; this is
>>> scary. -si-
>>> 
>> I can imagine this looks scary, but please bear with us. I don't think 
>> there is anything particularly wrong with your system or your data. 
>> However none of us who made suggestions can actually see your screen, so 
>> it takes some time to figure out what exactly is going on.
>> 
>>> On 2014-10-12, at 4:20 PM, Simon Bryant <simonbry at telus.net> wrote:
>>>> Okay, after deleting ALL gnucash files from the receiving computer
>>>> (buy opening Finder, searching for all Gnucash files and deleting
>>>> all) I downloaded a brand-new today gnucash app from the web, app,
>>>> opened it and it immediately it shows (without ANY double-clicking
>>>> or path selection) my old gnucash file, full complete register
>>>> showing all transactions form January 1st but in the individual
>>>> account (e.g. "checking") just a couple of recent transactions.
>>>> WTF? -Simo
>>>> 
>> You never really confirmed this: can I assume you opened GnuCash, used 
>> File->Open to load the correct data file from your thumb drive ?
>> 
>> Then if I read your comment properly then:
>> 1. if you look at the General Ledger - you see all your transactions as 
>> of January 1st.
>> That's a good indication that all your data is still there and we're 
>> only looking for a reason it's not displayed in the other registers.
>> 
>> 2. if you however open a register for a "checking" account, you only see 
>> recent transactions.
>> 
>> To me that sounds as if you have somehow enabled a filter for the 
>> checking register. With the checking register open, can you select
>> View->Filter by...
>> and verify if there is either a date range selected or some items in the 
>> "Status" tab are unselected ?
>> 
>> Also do you see a limited set of transactions for all registers you open 
>> ?
>> 
>> Geert
>