Receiving a payment from a customer

Derek Atkins warlord at MIT.EDU
Thu Aug 20 22:28:20 EDT 2015


Geert Janssens <geert.gnucash at kobaltwit.be> writes:

> On Wednesday 19 August 2015 20:18:20 Carla Ford wrote:
>> I watched the videos on YouTube but when I go to process
>> payment under Customer I get a notice that says “You have no valid
>> “Post To” accounts. Please create an account of type “a/Receivable”
>> before you continur to process this payment. Perhaps you want to
>> create and Invoice or Bill first.
>> 
>> 
>> 
>> I have already created invoices for my Customers.
>> 
>> 
>> 
>> Could you please help me out with this problem?
>> 
>> 
>> 
>> Thanks
>> Carla Pitre Ford
>> cford1961 at hotmail.com
>> 
> Hi Carla,
>
> As the message says, you need to have at least one account of type 
> "A/Receivable" in your account hierarchy. That will be used to create 
> the transaction associated with your invoice when posting. Do you have 
> such account ?
>
> If not, you can create one directly in the account hierarchy by clicking 
> on "New Account" and filling in the form that pops up. The account type 
> can be selected at the bottom of the form.
>
> Depending on the accounting habits of your country you can choose to 
> create this account as a subaccount of your Assets or your Liabilities. 
> Either are fine for gnucash.

The other potential issue would be a currency mismatch?

> Regards,
>
> Geert

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-derek
-- 
       Derek Atkins, SB '93 MIT EE, SM '95 MIT Media Laboratory
       Member, MIT Student Information Processing Board  (SIPB)
       URL: http://web.mit.edu/warlord/    PP-ASEL-IA     N1NWH
       warlord at MIT.EDU                        PGP key available



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