Receiving a payment from a customer
Geert Janssens
geert.gnucash at kobaltwit.be
Fri Aug 21 05:34:20 EDT 2015
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On Thursday 20 August 2015 22:56:24 Carla Ford wrote:
> Yes I do have Accounts Receivable created under Assets -Current
> Assets. Is that where it's supposed to be created at?
>
That should be fine.
If gnucash is not automatically proposing this A/Receivable account when
posting the invoice, this most likely means you have a currency mismatch
between your customer and the A/Receivable account (as Derek also
suggested).
Please verify that the currency you have set for your customer matches
the currency of your A/Receivable account.
If not, correct the currency for one of them. If you change the currency
for your customer, you will also have to re-assign the customer to your
invoice (for the invoice to pick up the currency change).
Will that fix it ?
Geert
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