Problems Posting Payments to an Invoice

[Geert Janssens]

On Saturday 24 January 2015 18:52:07 Wm wrote:
> Wed, 21 Jan 2015 16:10:43
> <26606294.1421885443826.JavaMail.root at elwamui-darkeyed.atl.sa.earthlin
> k.n et>  Terry Morse <tmorse at teleport.com>
> 
> >GNUCash 2.6.3 on a Windows 7 64 bit laptop.
> >
> >In reviewing my "client's" (actually a friend; I'm doing this for
> >free) accounts to generate year-end tax reports for her customers, I
> >added some charges to the beginning of a customer's invoice that are
> >credited to the income account "Income: Sales."

How did you add those charges to the customer's invoice ? Did you unpost 
the invoice, edit the invoice entries and the reposted it ? To which 
account did you repost it ?

> >When I try to enter
> >payments for the new entries (either before or after reposting the
> >invoice) through the Process Payment dialogue box, there is no
> >outstanding balance listed in the Documents field to which I can
> >link the payment. Hence, I am not able to enter the payment. The
> >"post to" account is Accounts Receivable and the transfer account is
> >Orphan--USD.
> >
> >What am I doing wrong here?
> 

Geert