Transaction entry problem
Geert Janssens
geert.gnucash at kobaltwit.be
Wed Jun 17 03:08:09 EDT 2015
Ron,
I got your file in good order. I'm happy to tell you there's no
mysterious bug :D
The account in question had a filter applied to it to only show
transactions between Jan 1st, 2014 and Dec 31st, 2014. And you had
chosen to save this filter.
To fix:
- Open the account register for "Utilities:Electricity"
- The go to View->Filter by...
- Change the selection in the Date tab to "Show all"
- Double check "Save Filter" is ticked
- Click Ok
Hopefully this will get you going again :)
Regards,
Geert
On Tuesday 16 June 2015 09:47:19 Geert Janssens wrote:
> Ron,
>
> Don't give up just yet. As Alex already said it's probably something
> obvious but hard to figure out based on your description.
>
> Are you willing to send me your book in private ? Sometimes it's much
> easier to look at it than describing it.
>
> Regards,
>
> Geert
>
> On Sunday 14 June 2015 14:26:13 Ron Shook wrote:
> > Hi Geert,
> >
> >
> > I was already on 2.6.6 and running check & repair didn't do a thing
> > for me. I cannot see all of the transactions in an account no
> > matter
> > how I set the preference for showing transactions. I tried using
> > both 0 and 500 for the number of transactions showing and it still
> > shows me just the transactions that it wants to. The only way to
> > see
> > all the transactions is to run a report on the account, but I can't
> > edit the transactions from a report, Right???
> >
> >
> > Lordy, the frustration is growing. I'm going to have to dump this
> > program.
> >
> >
> > Thanks for trying,
> >
> >
> > Ron Shook
> >
> >
> >
> > -----Original Message-----
> > From: Geert Janssens <geert.gnucash at kobaltwit.be>
> > To: gnucash-user <gnucash-user at gnucash.org>
> > Cc: Ron Shook <shepvideo at aol.com>; alex.aycinena
> > <alex.aycinena at gmail.com> Sent: Sat, Jun 13, 2015 3:04 am
> > Subject: Re: Transaction entry problem
> >
> >
> > Ron,
> >
> > Which version of gnucash are you using ?
> >
> > There were a couple of
> > releases early in the 2.6 series which hid
> > single-split transactions. If you
> > happen to use one of those you may
> > want to upgrade to gnucash 2.6.6 and
> > optionally run check & repair.
> >
> > Regards,
> >
> > Geert
> >
> > On Friday 12 June 2015
> >
> > 16:22:24 Ron Shook wrote:
> > > Alex & Tommy,
> > >
> > >
> > > Thanks for responding on
> >
> > this. I can't get on the computer that I'm
> >
> > > experiencing the problem with at
> >
> > will, which is why I haven't
> >
> > > responded sooner. I am, unfortunately, still
> >
> > just as mystified.
> >
> > > It's still a transaction entry problem and I'm
> >
> > hoping that I will say
> >
> > > something that will cue you in or perhaps you could
> >
> > ask me a question
> >
> > > that will help or send me in the right direction.
> > >
> > >
> > >
> > > I've been working from the chart of accounts, double clicking on
> > > the
> >
> > account that I want to work on, and deleting, changing or entering
> >
> > > new
> >
> > entries. My problem is as explained before, the nutsiest part of
> >
> > > it being
> >
> > that opening the problem accounts (Utilites: Electricity &
> >
> > > Utilities: Natural
> >
> > Gas-Oil) show me limited transactions which I
> >
> > > cannot add to, however they are
> >
> > being added but don't show up. I
> >
> > > went to GC preferences: register defaults
> >
> > and set the counter to 0,
> >
> > > which seems to be what it takes to see everything,
> >
> > yet I don't see
> >
> > > everything. The problem is not their dates because they are
> >
> > later
> >
> > > dates than those that do show. When I do a transaction report on
> >
> > either of these accounts, they show everything including the
> >
> > > additions that
> >
> > aren't showing up in the chart of accounts, so I have
> >
> > > a number of duplicate
> >
> > transactions, but can't find them outside of a
> >
> > > report to delete the extras
> >
> > and leave one instance that will show in
> >
> > > the account when accessed from the
> >
> > chart of acco! unts..
> >
> > > Does this explain it better or can you ask me
> >
> > to tell you something
> >
> > > that will provide a better explanation. I have done a
> >
> > whole lot of
> >
> > > reading in the Tutorial & Concepts guide, not complete, but
> >
> > focusing
> >
> > > on the topics that might give me an answer, but with no joy. I
> >
> > doubt
> >
> > > if it makes a difference, but I'm on Win 7Pro. Might there be
> > > some
> >
> > sort of preference or property change that I am missing to get
> >
> > > everything to
> >
> > show up in the CofA?
> >
> > > Thanks so much again,
> > >
> > >
> > > Ron Shook
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Alex Aycinena
> >
> > <alex.aycinena at gmail.com>
> >
> > > To: gnucash-user <gnucash-user at gnucash.org>;
> >
> > shepvideo
> >
> > > <shepvideo at aol.com> Sent: Tue, Jun 9, 2015 6:55 pm
> >
> > > Subject: Re:
> > Transaction entry problem
> >
> > > ---------- Forwarded
> >
> > message ----------
> >
> > > From: Ron Shook < shepvideo at aol.com>
> >
> > > To:
> > gnucash-user at gnucash.org, shepvideo at aol.com
> >
> > > Cc:
> > > Date: Tue, 9 Jun 2015
> >
> > 16:44:41 -0400
> >
> > > Subject: Transaction entry problem
> > >
> > > New User:
> > > I
> >
> > must be doing something or not doing something completely stupid,
> >
> > > but I have
> >
> > a problem with transaction entry, that I can't for the
> >
> > > life of me solve, that
> >
> > is driving me bonkers.
> >
> > > Here's the situation: Some transaction
> >
> > entries for Utilities:
> > > natural gas and Utilities: electric were posted to the
> >
> > wrong
> >
> > > accounts, 3 or 4 to the opposite account in each account. This
> >
> > happened on a transfer from Microsoft Money and was most certainly
> >
> > > posted
> >
> > wrong in that accounting package. I went into both nat gas
> >
> > > and electric
> >
> > accounts and changed the wrong ones from transfer to nat
> >
> > > gas and electric
> >
> > appropriately. This worked for the most part except
> >
> > > for one transaction
> >
> > entered after the transfer which wasn't a
> >
> > > transfer, which I changed from nat
> >
> > gas to electric, i.e.,, it was a
> >
> > > mistake that was made in Gnucash and didn't
> >
> > originate in MS Money.
> >
> > > After I tried to change the entry from nat gas to
> >
> > electric, it
> >
> > > stubbornly refused to take the change and stayed in nat gas.
> >
> > After
> >
> > > trying numerous times to do this, I decided to delete the
> >
> > transaction
> >
> > > from nat gas, and add it to electric. After deleting it from nat
> >
> > gas
> >
> > > and opening electric, I tried to add the deleted item the! re. I
> > > fill
> >
> > out the new transaction registry item, hit enter, and what I
> >
> > > have just typed
> >
> > disappears and is not added to the electric account.
> >
> > > Trying to do this
> >
> > numerous times has resulted in the same nothing
> >
> > > happening. An anomaly that
> >
> > happens when I fill out the new line is
> >
> > > that the correct amount for the debit
> >
> > is entered automatically each
> >
> > > time, if that would help in determining what
> >
> > I'm doing wrong?
> >
> > > To make this even more confusing, when I do a
> >
> > transaction report on
> >
> > > electric, every one of the failed attempts to add the
> >
> > new transaction
> >
> > > entry shows up on the transaction report as a separate item
> >
> > making
> >
> > > for an insane amount for total electric, yet none of these failed
> >
> > items is shown when I double click and open up the electric account.
> >
> >
> >
> > Does anyone have any suggestions for all of this. I'm about to go
> >
> > > elsewhere
> >
> > for Accounting software. Nothing has been as simple and
> >
> > > easy peasy since my
> >
> > first accounting software, Mac Money on an Apple
> >
> > > II+. I was really hoping
> >
> > that I could set up Gnucash to function as
> >
> > > simply as possible as a simple
> >
> > cash accounting program for tax
> >
> > > records, but this is driving me up the
> >
> > wall.
> >
> > > Thanks for anything anyone can do to set me straight,
> > >
> > >
> > >
> > > Ron Shook
> > >
> > >
> > >
> > >
> > >
> > >
> > > Don't get frustrated. You're doing
> >
> > something wrong but it is unclear
> >
> > > what from your description. Someone
> >
> > suggested going through the
> >
> > > tutorial & concepts guide, which is a good idea.
> >
> > The fact that you
> >
> > > say that you have insane amounts for electric indicate that
> >
> > all the
> >
> > > transactions you were entering where actually being entered, you
> >
> > just
> >
> > > couldn't see them. Which register were you entering them in? If
> > > you
> >
> > use the general ledger (or journal?) for data entry, that defaults
> > to
> >
> > > only
> >
> > show recent transaction, although that default can be changed.
> >
> > > What dates
> >
> > were they for? (If they are for a date from long ago, when
> >
> > > you hit the enter
> >
> > key, they seem to disappear because they are sorted
> >
> > > by date and go off the
> >
> > top of the visible register). If you are in an
> >
> > > expense register and change
> >
> > the expense account they do in fact
> >
> > > disappear from that register, but appear
> >
> > in the new expense register.
> >
> > > Alex
> >
> > _______________________________________________
> >
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> >
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> >
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> >
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> >
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