Transaction entry problem

Geert Janssens geert.gnucash at kobaltwit.be
Wed Jun 17 03:08:09 EDT 2015


Ron,

I got your file in good order. I'm happy to tell you there's no 
mysterious bug :D

The account in question had a filter applied to it to only show 
transactions between Jan 1st, 2014 and Dec 31st, 2014. And you had 
chosen to save this filter.

To fix:
- Open the account register for "Utilities:Electricity"
- The go to View->Filter by...
- Change the selection in the Date tab to "Show all"
- Double check "Save Filter" is ticked
- Click Ok

Hopefully this will get you going again :)

Regards,

Geert

On Tuesday 16 June 2015 09:47:19 Geert Janssens wrote:
> Ron,
> 
> Don't give up just yet. As Alex already said it's probably something
> obvious but hard to figure out based on your description.
> 
> Are you willing to send me your book in private ? Sometimes it's much
> easier to look at it than describing it.
> 
> Regards,
> 
> Geert
> 
> On Sunday 14 June 2015 14:26:13 Ron Shook wrote:
> > Hi Geert,
> > 
> > 
> > I was already on 2.6.6 and running check & repair didn't do a thing
> > for me.  I cannot see all of the transactions in an account no
> > matter
> > how I set the preference for showing transactions.  I tried using
> > both 0 and 500 for the number of transactions showing and it still
> > shows me just the transactions that it wants to.  The only way to
> > see
> > all the transactions is to run a report on the account, but I can't
> > edit the transactions from a report, Right???
> > 
> > 
> > Lordy, the frustration is growing.  I'm going to have to dump this
> > program.
> > 
> > 
> > Thanks for trying,
> > 
> > 
> > Ron Shook
> > 
> > 
> > 
> > -----Original Message-----
> > From: Geert Janssens <geert.gnucash at kobaltwit.be>
> > To: gnucash-user <gnucash-user at gnucash.org>
> > Cc: Ron Shook <shepvideo at aol.com>; alex.aycinena
> > <alex.aycinena at gmail.com> Sent: Sat, Jun 13, 2015 3:04 am
> > Subject: Re: Transaction entry problem
> > 
> > 
> > Ron,
> > 
> > Which version of gnucash are you using ?
> > 
> > There were a couple of
> > releases early in the 2.6 series which hid
> > single-split transactions. If you
> > happen to use one of those you may
> > want to upgrade to gnucash 2.6.6 and
> > optionally run check & repair.
> > 
> > Regards,
> > 
> > Geert
> > 
> > On Friday 12 June 2015
> > 
> > 16:22:24 Ron Shook wrote:
> > > Alex & Tommy,
> > > 
> > > 
> > > Thanks for responding on
> > 
> > this.  I can't get on the computer that I'm
> > 
> > > experiencing the problem with at
> > 
> > will, which is why I haven't
> > 
> > > responded sooner.  I am, unfortunately, still
> > 
> > just as mystified.
> > 
> > > It's still a transaction entry problem and I'm
> > 
> > hoping that I will say
> > 
> > > something that will cue you in or perhaps you could
> > 
> > ask me a question
> > 
> > > that will help or send me in the right direction.
> > > 
> > > 
> > > 
> > > I've been working from the chart of accounts, double clicking on
> > > the
> > 
> > account that I want to work on, and deleting, changing or entering
> > 
> > > new
> > 
> > entries.  My problem is as explained before, the nutsiest part of
> > 
> > > it being
> > 
> > that opening the problem accounts (Utilites: Electricity &
> > 
> > > Utilities: Natural
> > 
> > Gas-Oil) show me limited transactions which I
> > 
> > > cannot add to, however they are
> > 
> > being added but don't show up.  I
> > 
> > > went to GC preferences: register defaults
> > 
> > and set the counter to 0,
> > 
> > > which seems to be what it takes to see everything,
> > 
> > yet I don't see
> > 
> > > everything.  The problem is not their dates because they are
> > 
> > later
> > 
> > > dates than those that do show.  When I do a transaction report on
> > 
> > either of these accounts, they show everything including the
> > 
> > > additions that
> > 
> > aren't showing up in the chart of accounts, so I have
> > 
> > > a number of duplicate
> > 
> > transactions, but can't find them outside of a
> > 
> > > report to delete the extras
> > 
> > and leave one instance that will show in
> > 
> > > the account when accessed from the
> > 
> > chart of acco! unts..
> > 
> > > Does this explain it better or can you ask me
> > 
> > to tell you something
> > 
> > > that will provide a better explanation.  I have done a
> > 
> > whole lot of
> > 
> > > reading in the Tutorial & Concepts guide, not complete, but
> > 
> > focusing
> > 
> > > on the topics that might give me an answer, but with no joy.  I
> > 
> > doubt
> > 
> > > if it makes a difference, but I'm on Win 7Pro.  Might there be
> > > some
> > 
> > sort of preference or property change that I am missing to get
> > 
> > > everything to
> > 
> > show up in the CofA?
> > 
> > > Thanks so much again,
> > > 
> > > 
> > > Ron Shook
> > > 
> > > 
> > > 
> > > 
> > > 
> > > 
> > > 
> > > 
> > > -----Original Message-----
> > > From: Alex Aycinena
> > 
> > <alex.aycinena at gmail.com>
> > 
> > > To: gnucash-user <gnucash-user at gnucash.org>;
> > 
> > shepvideo
> > 
> > > <shepvideo at aol.com> Sent: Tue, Jun 9, 2015 6:55 pm
> > 
> > > Subject: Re:
> > Transaction entry problem
> > 
> > > ---------- Forwarded
> > 
> > message ----------
> > 
> > > From: Ron Shook <     shepvideo at aol.com>
> > 
> > > To:
> > gnucash-user at gnucash.org,      shepvideo at aol.com
> > 
> > > Cc:
> > > Date: Tue, 9 Jun 2015
> > 
> > 16:44:41 -0400
> > 
> > > Subject: Transaction entry problem
> > > 
> > > New User:
> > >  I
> > 
> > must be doing something or not doing something completely stupid,
> > 
> > > but I have
> > 
> > a problem with transaction entry, that I can't for the
> > 
> > > life of me solve, that
> > 
> > is driving me bonkers.
> > 
> > >  Here's the situation:  Some transaction
> > 
> > entries for Utilities:
> > > natural gas and Utilities: electric were posted to the
> > 
> > wrong
> > 
> > > accounts, 3 or 4 to the opposite account in each account.  This
> > 
> > happened on a transfer from Microsoft Money and was most certainly
> > 
> > > posted
> > 
> > wrong in that accounting package.  I went into both nat gas
> > 
> > > and electric
> > 
> > accounts and changed the wrong ones from transfer to nat
> > 
> > > gas and electric
> > 
> > appropriately.  This worked for the most part except
> > 
> > > for one transaction
> > 
> > entered after the transfer which wasn't a
> > 
> > > transfer, which I changed from nat
> > 
> > gas to electric, i.e.,, it was a
> > 
> > > mistake that was made in Gnucash and didn't
> > 
> > originate in MS Money.
> > 
> > > After I tried to change the entry from nat gas to
> > 
> > electric, it
> > 
> > > stubbornly refused to take the change and stayed in nat gas.
> > 
> > After
> > 
> > > trying numerous times to do this, I decided to delete the
> > 
> > transaction
> > 
> > > from nat gas, and add it to electric.  After deleting it from nat
> > 
> > gas
> > 
> > > and opening electric, I tried to add the deleted item the! re.  I
> > > fill
> > 
> > out the new transaction registry item, hit enter, and what I
> > 
> > > have just typed
> > 
> > disappears and is not added to the electric account.
> > 
> > > Trying to do this
> > 
> > numerous times has resulted in the same nothing
> > 
> > > happening.  An anomaly that
> > 
> > happens when I fill out the new line is
> > 
> > > that the correct amount for the debit
> > 
> > is entered automatically each
> > 
> > > time, if that would help in determining what
> > 
> > I'm doing wrong?
> > 
> > >  To make this even more confusing, when I do a
> > 
> > transaction report on
> > 
> > > electric, every one of the failed attempts to add the
> > 
> > new transaction
> > 
> > > entry shows up on the transaction report as a separate item
> > 
> > making
> > 
> > > for an insane amount for total electric, yet none of these failed
> > 
> > items is shown when I double click and open up the electric account.
> > 
> > 
> > 
> > Does anyone have any suggestions for all of this.  I'm about to go
> > 
> > > elsewhere
> > 
> > for Accounting software.  Nothing has been as simple and
> > 
> > > easy peasy since my
> > 
> > first accounting software, Mac Money on an Apple
> > 
> > > II+.  I was really hoping
> > 
> > that I could set up Gnucash to function as
> > 
> > > simply as possible as a simple
> > 
> > cash accounting program for tax
> > 
> > > records, but this is driving me up the
> > 
> > wall.
> > 
> > >  Thanks for anything anyone can do to set me straight,
> > >  
> > >  
> > >  
> > >  Ron Shook
> > >  
> > >  
> > >  
> > >  
> > >  
> > >  
> > >  Don't get frustrated. You're doing
> > 
> > something wrong but it is unclear
> > 
> > > what from your description. Someone
> > 
> > suggested going through the
> > 
> > > tutorial & concepts guide, which is a good idea.
> > 
> > The fact that you
> > 
> > > say that you have insane amounts for electric indicate that
> > 
> > all the
> > 
> > > transactions you were entering where actually being entered, you
> > 
> > just
> > 
> > > couldn't see them. Which register were you entering them in? If
> > > you
> > 
> > use the general ledger (or journal?) for data entry, that defaults
> > to
> > 
> > > only
> > 
> > show recent transaction, although that default can be changed.
> > 
> > > What dates
> > 
> > were they for? (If they are for a date from long ago, when
> > 
> > > you hit the enter
> > 
> > key, they seem to disappear because they are sorted
> > 
> > > by date and go off the
> > 
> > top of the visible register). If you are in an
> > 
> > > expense register and change
> > 
> > the expense account they do in fact
> > 
> > > disappear from that register, but appear
> > 
> > in the new expense register.
> > 
> > > Alex
> > 
> > _______________________________________________
> > 
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> > 
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> > 
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> > 
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