Transaction entry problem

Geert Janssens geert.gnucash at kobaltwit.be
Tue Jun 16 03:47:19 EDT 2015


Ron,

Don't give up just yet. As Alex already said it's probably something 
obvious but hard to figure out based on your description.

Are you willing to send me your book in private ? Sometimes it's much 
easier to look at it than describing it.

Regards,

Geert

On Sunday 14 June 2015 14:26:13 Ron Shook wrote:
> Hi Geert,
> 
> 
> I was already on 2.6.6 and running check & repair didn't do a thing
> for me.  I cannot see all of the transactions in an account no matter
> how I set the preference for showing transactions.  I tried using
> both 0 and 500 for the number of transactions showing and it still
> shows me just the transactions that it wants to.  The only way to see
> all the transactions is to run a report on the account, but I can't
> edit the transactions from a report, Right???
> 
> 
> Lordy, the frustration is growing.  I'm going to have to dump this
> program.
> 
> 
> Thanks for trying,
> 
> 
> Ron Shook
> 
> 
> 
> -----Original Message-----
> From: Geert Janssens <geert.gnucash at kobaltwit.be>
> To: gnucash-user <gnucash-user at gnucash.org>
> Cc: Ron Shook <shepvideo at aol.com>; alex.aycinena
> <alex.aycinena at gmail.com> Sent: Sat, Jun 13, 2015 3:04 am
> Subject: Re: Transaction entry problem
> 
> 
> Ron,
> 
> Which version of gnucash are you using ?
> 
> There were a couple of
> releases early in the 2.6 series which hid
> single-split transactions. If you
> happen to use one of those you may
> want to upgrade to gnucash 2.6.6 and
> optionally run check & repair.
> 
> Regards,
> 
> Geert
> 
> On Friday 12 June 2015
> 
> 16:22:24 Ron Shook wrote:
> > Alex & Tommy,
> > 
> > 
> > Thanks for responding on
> 
> this.  I can't get on the computer that I'm
> 
> > experiencing the problem with at
> 
> will, which is why I haven't
> 
> > responded sooner.  I am, unfortunately, still
> 
> just as mystified.
> 
> > It's still a transaction entry problem and I'm
> 
> hoping that I will say
> 
> > something that will cue you in or perhaps you could
> 
> ask me a question
> 
> > that will help or send me in the right direction.
> > 
> > 
> > 
> > I've been working from the chart of accounts, double clicking on the
> 
> account that I want to work on, and deleting, changing or entering
> 
> > new
> 
> entries.  My problem is as explained before, the nutsiest part of
> 
> > it being
> 
> that opening the problem accounts (Utilites: Electricity &
> 
> > Utilities: Natural
> 
> Gas-Oil) show me limited transactions which I
> 
> > cannot add to, however they are
> 
> being added but don't show up.  I
> 
> > went to GC preferences: register defaults
> 
> and set the counter to 0,
> 
> > which seems to be what it takes to see everything,
> 
> yet I don't see
> 
> > everything.  The problem is not their dates because they are
> 
> later
> 
> > dates than those that do show.  When I do a transaction report on
> 
> either of these accounts, they show everything including the
> 
> > additions that
> 
> aren't showing up in the chart of accounts, so I have
> 
> > a number of duplicate
> 
> transactions, but can't find them outside of a
> 
> > report to delete the extras
> 
> and leave one instance that will show in
> 
> > the account when accessed from the
> 
> chart of acco! unts..
> 
> > Does this explain it better or can you ask me
> 
> to tell you something
> 
> > that will provide a better explanation.  I have done a
> 
> whole lot of
> 
> > reading in the Tutorial & Concepts guide, not complete, but
> 
> focusing
> 
> > on the topics that might give me an answer, but with no joy.  I
> 
> doubt
> 
> > if it makes a difference, but I'm on Win 7Pro.  Might there be some
> 
> sort of preference or property change that I am missing to get
> 
> > everything to
> 
> show up in the CofA?
> 
> > Thanks so much again,
> > 
> > 
> > Ron Shook
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > -----Original Message-----
> > From: Alex Aycinena
> 
> <alex.aycinena at gmail.com>
> 
> > To: gnucash-user <gnucash-user at gnucash.org>;
> 
> shepvideo
> 
> > <shepvideo at aol.com> Sent: Tue, Jun 9, 2015 6:55 pm
> 
> > Subject: Re:
> Transaction entry problem
> 
> > ---------- Forwarded
> 
> message ----------
> 
> > From: Ron Shook <     shepvideo at aol.com>
> 
> > To:
> gnucash-user at gnucash.org,      shepvideo at aol.com
> 
> > Cc:
> > Date: Tue, 9 Jun 2015
> 
> 16:44:41 -0400
> 
> > Subject: Transaction entry problem
> > 
> > New User:
> >  I
> 
> must be doing something or not doing something completely stupid,
> 
> > but I have
> 
> a problem with transaction entry, that I can't for the
> 
> > life of me solve, that
> 
> is driving me bonkers.
> 
> >  Here's the situation:  Some transaction
> 
> entries for Utilities:
> > natural gas and Utilities: electric were posted to the
> 
> wrong
> 
> > accounts, 3 or 4 to the opposite account in each account.  This
> 
> happened on a transfer from Microsoft Money and was most certainly
> 
> > posted
> 
> wrong in that accounting package.  I went into both nat gas
> 
> > and electric
> 
> accounts and changed the wrong ones from transfer to nat
> 
> > gas and electric
> 
> appropriately.  This worked for the most part except
> 
> > for one transaction
> 
> entered after the transfer which wasn't a
> 
> > transfer, which I changed from nat
> 
> gas to electric, i.e.,, it was a
> 
> > mistake that was made in Gnucash and didn't
> 
> originate in MS Money.
> 
> > After I tried to change the entry from nat gas to
> 
> electric, it
> 
> > stubbornly refused to take the change and stayed in nat gas.
> 
> After
> 
> > trying numerous times to do this, I decided to delete the
> 
> transaction
> 
> > from nat gas, and add it to electric.  After deleting it from nat
> 
> gas
> 
> > and opening electric, I tried to add the deleted item the! re.  I
> > fill
> 
> out the new transaction registry item, hit enter, and what I
> 
> > have just typed
> 
> disappears and is not added to the electric account.
> 
> > Trying to do this
> 
> numerous times has resulted in the same nothing
> 
> > happening.  An anomaly that
> 
> happens when I fill out the new line is
> 
> > that the correct amount for the debit
> 
> is entered automatically each
> 
> > time, if that would help in determining what
> 
> I'm doing wrong?
> 
> >  To make this even more confusing, when I do a
> 
> transaction report on
> 
> > electric, every one of the failed attempts to add the
> 
> new transaction
> 
> > entry shows up on the transaction report as a separate item
> 
> making
> 
> > for an insane amount for total electric, yet none of these failed
> 
> items is shown when I double click and open up the electric account.
> 
> 
> 
> Does anyone have any suggestions for all of this.  I'm about to go
> 
> > elsewhere
> 
> for Accounting software.  Nothing has been as simple and
> 
> > easy peasy since my
> 
> first accounting software, Mac Money on an Apple
> 
> > II+.  I was really hoping
> 
> that I could set up Gnucash to function as
> 
> > simply as possible as a simple
> 
> cash accounting program for tax
> 
> > records, but this is driving me up the
> 
> wall.
> 
> >  Thanks for anything anyone can do to set me straight,
> >  
> >  
> >  
> >  Ron Shook
> >  
> >  
> >  
> >  
> >  
> >  
> >  Don't get frustrated. You're doing
> 
> something wrong but it is unclear
> 
> > what from your description. Someone
> 
> suggested going through the
> 
> > tutorial & concepts guide, which is a good idea.
> 
> The fact that you
> 
> > say that you have insane amounts for electric indicate that
> 
> all the
> 
> > transactions you were entering where actually being entered, you
> 
> just
> 
> > couldn't see them. Which register were you entering them in? If you
> 
> use the general ledger (or journal?) for data entry, that defaults to
> 
> > only
> 
> show recent transaction, although that default can be changed.
> 
> > What dates
> 
> were they for? (If they are for a date from long ago, when
> 
> > you hit the enter
> 
> key, they seem to disappear because they are sorted
> 
> > by date and go off the
> 
> top of the visible register). If you are in an
> 
> > expense register and change
> 
> the expense account they do in fact
> 
> > disappear from that register, but appear
> 
> in the new expense register.
> 
> > Alex
> 
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> 
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