assign 1 payment to different invoices

[Christoph Holtermann]

Hello,

I have a customer who pays me. He pays two bills. He is working
for two companys and pays for both customers in one payment.
It seems as if it's not possible to have two customers and two
payments in one transaction. Is that correct ?

regards,

Chrstoph Holtermann

Am 30.01.2015 um 11:48 schrieb Geert Janssens:
> On Friday 30 January 2015 16:17:14 __ wrote:
>> hi Geert,
>>
>> thanks for you feedback. highly appreciated as always. But
>> unfortunately I don't quite get where I want to be (using 2.6.5)
>>
>> On 1/29/15, Geert Janssens <geert.gnucash at kobaltwit.be> wrote:
>>> On 2.6.5 you could do this:
>>> - remove your payment attempts such that all 3 invoices are
>>> completely unpaid.
>>> - Business->Customer->Process Payment
>>> - Select all 3 invoices which will propose a payment of $19,-
>>> - Hit ok to accept that payment to your cash account.
>> that gives me a 1 payment line in the customer report. reducing the
>> total sum owed as per payment. Which is same behavior as ever
> This is normal. The customer report reports movements on customer level, 
> not invoice level. So for this customer you can expect 3 invoices and 
> one payment. It doesn't go into the details of how the payment is 
> assigned in parts to three different invoices.
>>> - Now open your cash account register
>>> - Enable split view on the payment of $ 19,-
>>> - Adjust all splits to your taste - each of the splits matches one
>>> invoice, so lower the payment amounts as you want and then adjust
>>> the
>>> balancing split to $6.
>> I have the amount actually received on my cash account
> Which amount do you refer to here ? What amount did you enter in the 
> payment dialog that should be 19, not 6. A subtle yet important detail.
>
>> and now split
>> the A/R side of this transaction into 3 parts which I distribute as
>> planned. So I have 6.- on the cash account side against 3 splites (3.-
>> & 2.- & 1.-) on the A/R side That works.
>>
>> But this results into the exact same output on the customer report (1
>> payment). printing the Invoices shows a payment with the value of the
>> 1st split on my INV1 but no payment is printed on INV2 nor INV3.
>>
> Maybe you still have a lot link transaction lingering that is related to 
> these invoices and or old payments. If you open the "Process Payment" 
> window for this customer, does it list pre-payments ?
>
>> If I go to each invoice and say pay invoice there as well the payment
>> value for INV1 is reduced, payment values for INV2 & INV3 are not.
>>
> This also suggests there is still a lot link transaction involved. You 
> may want to run Check & Repair on your A/R account in gnucash 2.6.5. But 
> please do it from the Account hierarchy page. There is a bug that will 
> result in a crash if you do this on the account register itself (which 
> will be fixed in 2.6.6).
>
> Then remove the payment again and restart the procedure.
>
> What happens now ?
>
> Geert
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