strange install problem

David Carlson david.carlson.417 at gmail.com
Sun Mar 22 17:34:02 EDT 2015


I don't have Windows 8, so I am not sure, but in Windows 7 and earlier
c:\Program files is a hidden folder,  In Windows explorer one needs to
change the default to show hidden folders.  There is probably a similar
situation in W8, but you will need to find out the details from your
windows help or another user how to cross that bridge.

David C

On Sun, Mar 22, 2015 at 3:12 PM, Dave H <hellvee at gmail.com> wrote:

> That is strange, almost like it rolled the whole installation back...
>
> "C:\Program Files (x86)\gnucash\bin\gnucash.exe" is the full path including
> executable.
>
> Cheers Dave H...
>
> On 22/03/2015 9:31 PM, "David Kinston" <compusafe at gmail.com> wrote:
>
> >  Hi Dave
> >
> > That my problem - that folder does not exist!
> >
> > It is as if the program was not installed in spite of the install program
> > running to completion without error.
> >
> > It does not appear in All Apps or anywhere else under windows 8.
> >
> > OTOH when i reinstall - i am asked whether it is OK to remove the
> previous
> > installation!
> >
> > What is the name of the executable file - i will search for it.
> >
> > Go figure ...
> >
> >
> > On 22/03/2015 19:52, Dave H wrote:
> >
> >  David,
> >
> > I'm also running Win 8.1 Pro 64 bit amongst others.  Did you check in
> > "C:\Program Files (x86)\gnucash" which I think is the default install
> > folder ?  It also shows up for me under "All Apps" where you can right
> > click on it and pin to start / pin to taskbar etc etc.
> >
> >  I may have just manually created a desktop shortcut to "C:\Program Files
> > (x86)\gnucash\bin\gnucash.exe" and pinned it to the taskbar when I
> > installed it, I can't for the life of me remember...
> >
> >  Cheers Dave H.
> >
> >
> > On 22 March 2015 at 14:20, Compusafe <compusafe at gmail.com> wrote:
> >
> >> I'm totally new to gnucash and am very keen to get started.
> >> I run windows 8.1 pro 64 bit.
> >>
> >> I downloaded the latest installation file [gnucash-2.6.5-setup.exe] and
> >> went through the whole installation process, accepting defaults such as
> >> location of the files, creating shortcuts etc.
> >>
> >> Everything went smoothly - except that windows has no record of the
> >> software having been installed. No install directory, no shortcuts,
> >> windows 8
> >> does not find the gnucash installed program, etc.
> >>
> >> I disabled all protection (firewall etc) and reinstalled, and also tried
> >> on a different
> >> machine running the same OS - identical result.
> >>
> >> Any ideas?
> >>
> >> Thanks.
> >>
> >> David Kinston
> >> melbourne.au
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> >
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