strange install problem

[L. D. James]

On 03/22/2015 07:31 AM, David Kinston wrote:
> Hi Dave
>
> That my problem - that folder does not exist!
>
> It is as if the program was not installed in spite of the install program
> running to completion without error.
>
> It does not appear in All Apps or anywhere else under windows 8.
>
> OTOH when i reinstall - i am asked whether it is OK to remove the 
> previous installation!
>
> What is the name of the executable file - i will search for it.
>
> Go figure ...
>
>
> On 22/03/2015 19:52, Dave H wrote:
>> David,
>>
>> I'm also running Win 8.1 Pro 64 bit amongst others.  Did you check in 
>> "C:\Program Files (x86)\gnucash" which I think is the default install 
>> folder ?  It also shows up for me under "All Apps" where you can 
>> right click on it and pin to start / pin to taskbar etc etc.
>>
>> I may have just manually created a desktop shortcut to "C:\Program 
>> Files (x86)\gnucash\bin\gnucash.exe" and pinned it to the taskbar 
>> when I installed it, I can't for the life of me remember...
>>
>> Cheers Dave H.
>>
>>
>> On 22 March 2015 at 14:20, Compusafe <compusafe at gmail.com 
>> <mailto:compusafe at gmail.com>> wrote:
>>
>>     I'm totally new to gnucash and am very keen to get started.
>>     I run windows 8.1 pro 64 bit.
>>
>>     I downloaded the latest installation file
>>     [gnucash-2.6.5-setup.exe] and
>>     went through the whole installation process, accepting defaults
>>     such as
>>     location of the files, creating shortcuts etc.
>>
>>     Everything went smoothly - except that windows has no record of the
>>     software having been installed. No install directory, no
>>     shortcuts, windows 8
>>     does not find the gnucash installed program, etc.
>>
>>     I disabled all protection (firewall etc) and reinstalled, and also
>>     tried on a different
>>     machine running the same OS - identical result.
>>
>>     Any ideas?
>>
>>     Thanks.
>>
>>     David Kinston
>>     melbourne.au

Hi, David.  Some program installs don't create Desktop or Windows 
Launcher short cuts.  When you look for All Apps, it's searching the 
menu short cuts.  Try looking specifically in the location given to you 
by Dave.

You can also use the DOS dir command to look for gnucash.  Of course the 
latter shouldn't be needed since others running Windows 8 have already 
specified the install directory.

 From your root directory of C: type this in:

dir /B gnucash /AD /s

This should show you where the gnucash directory is.  You can cd to that 
area and launch gnucash from there.

-- L. James

-- 
L. D. James
ljames at apollo3.com
www.apollo3.com/~ljames