Can't Open on MAC

Tue May 5 11:57:02 EDT 2015

> On May 4, 2015, at 3:18 PM, Paul Carini <paulcarini at comcast.net> wrote:
> 
> 5/4/15 6:02:40.067 PM com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[1107]) Exited: Killed: 9
> 5/4/15 6:02:40.000 PM kernel[0]: memorystatus_thread: idle exiting pid 1107 [cfprefsd]
> 5/4/15 6:02:49.159 PM com.apple.launchd[1]: (com.apple.xpcd.F5010000-0000-0000-0000-000000000000[1134]) Exited: Killed: 9
> 5/4/15 6:02:49.000 PM kernel[0]: memorystatus_thread: idle exiting pid 1134 [xpcd]
> 5/4/15 6:02:49.951 PM com.apple.launchd[1]: (com.apple.sleepservicesd[1104]) Exited: Killed: 9
> 5/4/15 6:02:49.000 PM kernel[0]: memorystatus_thread: idle exiting pid 1104 [SleepServicesD]
> 5/4/15 6:03:11.760 PM WindowServer[97]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
> 5/4/15 6:03:14.681 PM WindowServer[97]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 3.92 seconds (server forcibly re-enabled them after 1.00 seconds)
> 5/4/15 6:03:26.000 PM kernel[0]: (default pager): [KERNEL]: default_pager_backing_store_monitor - send LO_WAT_ALERT
> 5/4/15 6:03:28.336 PM WindowServer[97]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
> 5/4/15 6:03:29.101 PM WindowServer[97]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 1.84 seconds (server forcibly re-enabled them after 1.08 seconds)
> 5/4/15 6:03:40.769 PM Locum[1140]: Connection with distnoted server was invalidated
> 5/4/15 6:03:48.000 PM kernel[0]: add_fsevent: event queue is full! dropping events (num dropped events: 1; num events outstanding: 4096).
> 5/4/15 6:03:48.000 PM kernel[0]: add_fsevent: kfse_list head 0xffffff804fda2000 ; num_pending_rename 0
> 5/4/15 6:03:48.000 PM kernel[0]: add_fsevent: zalloc sez: 0
> 5/4/15 6:03:48.000 PM kernel[0]: add_fsevent: event_zone info: 4096 0xffffff80
> 5/4/15 6:03:48.000 PM kernel[0]: add_fsevent: watcher fseventsd 0xffffff8040551008: rd 6903 wr 6912 q_size 8192 flags 0x1c
> 5/4/15 6:03:48.000 PM kernel[0]: add_fsevent: watcher coreservicesd 0xffffff8040585008: rd    0 wr    0 q_size 1024 flags 0x11
> 5/4/15 6:03:48.000 PM kernel[0]: add_fsevent: watcher mds 0xffffff804062d008: rd 2565 wr 6661 q_size 8192 flags 0x15
> 5/4/15 6:03:48.000 PM kernel[0]: add_fsevent: watcher dbfseventsd 0xffffff8040920008: rd  210 wr  221 q_size 4096 flags 0x1
> 5/4/15 6:03:49.161 PM mds[41]: (Error) FMW: WE ARE DROPPING FMW EVENTS!
> 5/4/15 6:03:49.285 PM coreservicesd[67]: FMOD WATCH EVENTS DROPPED!
> 5/4/15 6:04:02.593 PM digest-service[1150]: label: default
> 5/4/15 6:04:02.593 PM digest-service[1150]: 	dbname: od:/Local/Default
> 5/4/15 6:04:02.593 PM digest-service[1150]: 	mkey_file: /var/db/krb5kdc/m-key
> 5/4/15 6:04:02.593 PM digest-service[1150]: 	acl_file: /var/db/krb5kdc/kadmind.acl
> 5/4/15 6:04:04.824 PM digest-service[1150]: digest-request: uid=0
> 5/4/15 6:04:06.607 PM rpcsvchost[1152]: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
> 5/4/15 6:04:06.781 PM digest-service[1150]: digest-request: init request
> 5/4/15 6:04:07.342 PM digest-service[1150]: digest-request: init return domain: MACMINI-1D3D32 server: PAUL-CARINIS-MACBOOK-2
> 5/4/15 6:05:00.419 PM coreaudiod[191]: Disabled automatic stack shots because audio IO is active
> 5/4/15 6:05:01.085 PM coreaudiod[191]: Enabled automatic stack shots because audio IO is inactive
> 5/4/15 6:05:30.000 PM kernel[0]: macx_swapoff SUCCESS
> 5/4/15 6:08:37.059 PM com.apple.launchd.peruser.501[141]: ([0x0-0xb60b6].org.gnucash.Gnucash[1167]) Exited with code: 1
> 5/4/15 6:08:39.446 PM locationd[1183]: NOTICE,Location icon should now be in state 0
> 5/4/15 6:08:40.249 PM com.apple.time[144]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
> 5/4/15 6:08:54.191 PM com.apple.launchd.peruser.501[141]: ([0x0-0xb90b9].org.gnucash.Gnucash[1185]) Exited with code: 1
> 5/4/15 6:08:54.198 PM Dock[188]: no information back from LS about running process
> 5/4/15 6:09:26.738 PM Finder[190]: please update <rdar://problem/6955835> with the following: invalid vRefNum 0
> 5/4/15 6:09:38.461 PM Dock[188]: no information back from LS about running process
> 5/4/15 6:09:38.500 PM com.apple.launchd.peruser.501[141]: ([0x0-0xbe0be].org.gnucash.Gnucash[1203]) Exited with code: 1
> 5/4/15 6:09:50.377 PM Dock[188]: no information back from LS about running process
> 
> Hi John,
> 
> Per your suggestion, I dragged the dog to applications and it copied in OK, but double clicking produced "poof", like removing an item from the dock.  Not sure I followed you on the console log, but above is the list from when I tried the process.  Thanks so much for your help.
> 
> Paul
> 
> 
> 
> On May 4, 2015, at 4:56 PM, John Ralls <jralls at ceridwen.us> wrote:
> 
>> 
>>> On May 4, 2015, at 1:04 PM, Paul Carini <paulcarini at comcast.net> wrote:
>>> 
>>> I am using OSX 10.8.5 and cannot open my downloaded gnucash file.  My attempts lead to a "verifying "gnucash" process after which the gnu cash icon flashes in the dock and the warning appears "this is an application downloaded from the internet, do you want to open it?".  When I click on "open", the flashing icon in the dock disappears and all is dead.  I really want to try this software; it sounds like it is close to the old version of Quicken which was great but no longer supported by MAC Mt Lion.  Hope someone can help me open this application.  Thanks
>>> 
>> 
>> Did you drag Gnucash from the dmg to your Applications folder?
>> 
>> If you did, please open Applications:Utilities:Console. Open the file list if it isn’t already (there’s a button on the left end of the toolbar) and see if there’s a Gnucash entry under User Diagnostic Reports. If there is, drag it to a reply (remember to copy the list!) and send it in.
>> 
>> That aside, GnuCash is unlike any version of Quicken. GnuCash uses and enforces double-entry accounting and uses sub accounts instead of categories. We recommend that you study the Tutorial and Concepts Guide, available in the application or at www.gnucash.org, before you dive in to GnuCash.

Paul,

Please remember to copy the list on all replies using the double-arrow reply icon (“Reply All”).

The console log isn’t what I need to analyze the problem. There should be a crash report. Perhaps an illustration will help. In the attached screen shot of the Console Window, the file list is open and the green arrow points at the toolbar button to open and close it. The red arrow points at the User Diagnostic Reports item, and a crash report is selected. I don’t happen to have a GnuCash crash report in my log directory right now, so I’ve highlighted a guile one so you can see what they look like. The screen shot is from 10.10, so the names will be a bit different, but should be close enough for you to figure out on your 10.8 window.

Regards,
John Ralls