understanding currency exchange...

[John Ralls]

> On Nov 10, 2015, at 3:30 PM, Joshua Chambers <chambers.joshua at gmail.com> wrote:
> 
> Strangely, I can see on the list archive that John Ralls replied to my
> last message, but it hasn't come to my email (which seems to be working
> fine otherwise), nor have the other newest messages on the list.  I am
> just so anxious to figure this out and process my receipts I had to
> check the web!  Also interesting that the messages I send don't seem to
> come to my email at all, but everyone else seems to see them.
> 
> I am doing EXACTLY what you are saying, there must be some bug or
> something!  It even happens automatically as you suggest... I start
> entering the simple transaction, one of them is in USD, the other in
> EUR, and the currency exchange dialog comes up automatically, I enter
> the correct exchange rate and hit okay, and no matter what I do, the
> transaction won't balance, and there's a remainder waiting to be
> processed, or "Imbalance" if I leave the transaction.
> 
> Either I'm missing something huge or this is some kind of bug!

Might you be using the wrong-direction rate, i.e. 0.90 instead of 10/9 (yes, you can enter fractions like that, and it’s better than entering a decimal that doesn’t exactly represent the ratio — or better yet, enter the amount instead and let GnuCash do the division)?

After you enter the rate or the amount, hit tab to move focus out of the entry. The dialog will calculate the conversion amounts on the right to show you the results it will post to the transaction. Check those to make sure that it’s what you want before clicking “OK”. 

If it’s really not working, post a screenshot of the transaction dialog with the calculated amounts showing and the transaction in split view.
Regards,
John Ralls