transactions wil not record

[Derek Atkins]

Hi,

On Mon, August 1, 2016 5:25 pm, Chris Tsuji wrote:

[snip]
>    Opened GnuCash 2.6.7

2.6.13 is current..

>    Clicked on account name

I presume you mean double-clicked, to open a register?  What exactly do
you mean here?

>    used default date 08/01/2014
>    tab twice
>    typed:  interest
>    return key

Try using 'tab' here instead..  I presume this is an auto-filled
transaction now?

>    used default classification

Not sure what this means, unless it's an auto-fulled transaction.  If it
is, what *IS* the default?  If it's not an auto-filled transaction, then
what did you put into the Transfer column?

>    change amount by ‘delete key’
>    then typed:  0.25

This definitely implies an auto-filled transaction...

>    Return key
>
>    the entire line disappeared.

This is very very odd.  It sounds like a broken auto-fill entry.

How about you try it WITHOUT auto-fill?  Try using a unique description? 
For example, instead of "interest", type "interest today" and then do the
rest, filling in the correct transfer account, etc.  Then, after you enter
the transaction go back and change the description from "interest today"
to "interest"

>
>    Hope that someone can help.
>    Chris

> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

-derek

-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant