there was an error parsing the file

[Kevin Hale Boyes]

On 10 August 2016 at 21:10, John Ralls <jralls at ceridwen.us> wrote:

>
> > On Aug 9, 2016, at 7:20 PM, Kevin Hale Boyes <kcboyes at gmail.com> wrote:
> >
> > I'm getting the above error in a dialog box when I try to open my gnucash
> > file.
> > I'm on a mac and I start Gnucash using the Spotlight Search.
> > I've got 2.6.11 installed.
> >
> > I've got a working backup so I'm not worried about that but I'd like to
> > figure out what's wrong with my current file.
> >
> > I was looking for the trace file but can't find it in /tmp or /var.
> >
> > Using ps I can see gnucash is running as:
> > /Applications/Gnucash.app/Contents/MacOS/Gnucash-bin --debug
> >
> > So, I'm hoping someone can help me find the trace file.
>
> When you try to open your file or when you start GnuCash? Are you using
> spotlight to find GnuCash itself or the file? On a Mac you must start
> GnuCash and open the file with File>Open or the history list; you can't
> select the file in Finder and double click, or select it from Spotlight.
> Well, you can, but GnuCash will open what it remembers as the last file you
> had open not the one you selected.
>

I find GnuCash itself using spotlight.  It starts up with one of my files
but I then use the File menu to open a different file.
That is when I get the error - as it loads the different file.


> The tracefile is in /var/folders, but where exactly is different for each
> machine. That's why I recommend in http://wiki.gnucash.org/wiki/TraceFile
> that you use
>   sudo find /var/folders -name gnucash.trace
>

That did it.  I saw the wiki page you mentioned and looked in /var but
completely missed seeing the folders directory.
I also missed seeing the find command.  Obviously I need to pay more
attention.
Anyway, the find did the trick and I've now located the trace file.

A quick look only shows
* 22:04:14  WARN <gnc.backend> [gnc_xml_be_load_from_file()] Syntax error
in Xml File /Users/me/file.gnucash

I'll have a close look tomorrow to see if I can find the reason for that
warning.

Regards,
> John Ralls


Thanks a lot,
Kevin.