Transactions locked

[Maf. King]

On Tue 2 February 16 05:31:24 Jill Terry wrote:
> On 01/02/2016 23:52, Wm... wrote:
> > Sun, 31 Jan 2016 09:02:26 <56ADCDA2.8090303 at babrees.co.uk>
> > Jill Terry <jill at babrees.co.uk> wrote...
> > 
> >> I have 3 transactions that appear to be locked, ie I can't edit them.
> >> They are not open anywhere else and I have not done anything (to my
> >> knowledge!) to cause this.
> >> 
> >> I noticed when I decided to reorganise my accounts slightly and
> >> wanted to move them to a different account, I found that I could not
> >> edit them.  They were the only transactions in this account.  As I
> >> wanted to delete that account I simply deleted it and had them moved
> >> to the account I wanted them in.
> >> 
> >> However, I now have a reference number for them, but I can't add it
> >> as they still appear to be locked.
> >> 
> >> I considered deleting them and redoing them, however, the credit card
> >> payment for them has been reconciled, so that would mess up that
> >> account.
> > 
> > Try accessing them from Tools / General Ledger paying close attention
> > to their Status as seen via View / Filter by / Status. I'll wager
> > they're Void or Frozen or similar.  IIRC you can fix whatever it is
> > from the General Ledger view if you can't from a normal ledger view.
> 
> Thanks William, didn't know about that.   Going that route I still can't
> edit them, and it shows they are neither frozen nor void.  Any other ideas?
> 

Hi Jill,

Another thought for you - were the transactions created from a posted bill or 
invoice?  IIRC, you can't edit those directly in the register, you must first 
unpost the relevant bill and edit from the bill window.

HTH,
Maf.