Transactions locked

[Jill Terry]

On 01/02/2016 23:52, Wm... wrote:
> Sun, 31 Jan 2016 09:02:26 <56ADCDA2.8090303 at babrees.co.uk>
> Jill Terry <jill at babrees.co.uk> wrote...
>
>> I have 3 transactions that appear to be locked, ie I can't edit them. 
>> They are not open anywhere else and I have not done anything (to my 
>> knowledge!) to cause this.
>>
>> I noticed when I decided to reorganise my accounts slightly and 
>> wanted to move them to a different account, I found that I could not 
>> edit them.  They were the only transactions in this account.  As I 
>> wanted to delete that account I simply deleted it and had them moved 
>> to the account I wanted them in.
>>
>> However, I now have a reference number for them, but I can't add it 
>> as they still appear to be locked.
>>
>> I considered deleting them and redoing them, however, the credit card 
>> payment for them has been reconciled, so that would mess up that 
>> account.
>
> Try accessing them from Tools / General Ledger paying close attention 
> to their Status as seen via View / Filter by / Status. I'll wager 
> they're Void or Frozen or similar.  IIRC you can fix whatever it is 
> from the General Ledger view if you can't from a normal ledger view.
>

Thanks William, didn't know about that.   Going that route I still can't 
edit them, and it shows they are neither frozen nor void.  Any other ideas?

--
Regards
Jill Terry