Transactions locked

Alex Aycinena alex.aycinena at gmail.com
Wed Feb 3 13:23:34 EST 2016


>
>
>
> ---------- Forwarded message ----------
> From: David Carlson <david.carlson.417 at gmail.com>
> To: Jill Terry <jill at babrees.co.uk>
> Cc: "gnucash-user at gnucash.org" <gnucash-user at gnucash.org>
> Date: Wed, 3 Feb 2016 08:46:09 -0600
> Subject: Re: Transactions locked
> Jill,
>
> Your problem is intriguing as well as frustrating.  I suspect something got
> corrupted when you moved them to a different account.  Do you have a
> back-up file from before the problem developed that you can make a copy of
> to experiment with?
>
> Have you tried editing one of those transactions from every account
> register named within the transaction?
> There is a repair function in one of the menus, did you try that?  Also,
> have you tried the Duplicate Transaction action or add reversing
> transaction action just to study what results?
>
> It is possible to re-reconcile the credit card account, so that would be a
> work-around if you do not figure it out.
>
> I would be curious to hear how you finally resolve this.
>
> David C
>
> On Tue, Feb 2, 2016 at 11:18 PM, Jill Terry <jill at babrees.co.uk> wrote:
>
> > Thanks Geert, but that's not it either.
> >
> > It is only three transactions. Whilst I can click each transaction to
> > highlight it and open the split, I cannot place my cursor in any of the
> > fields
> >
> > --
> > Regards
> > Jill Terry
> >
> >
> > On 02/02/2016 14:51, Geert Janssens wrote:
> >
> >>
> >> On Sunday 31 January 2016 09:02:26 Jill Terry wrote:
> >>
> >> > I have 3 transactions that appear to be locked, ie I can't edit them.
> >>
> >> > They are not open anywhere else and I have not done anything (to my
> >>
> >> > knowledge!) to cause this.
> >>
> >> >
> >>
> >> > I noticed when I decided to reorganise my accounts slightly and wanted
> >>
> >> > to move them to a different account, I found that I could not edit
> >>
> >> > them. They were the only transactions in this account. As I wanted
> >>
> >> > to delete that account I simply deleted it and had them moved to the
> >>
> >> > account I wanted them in.
> >>
> >> >
> >>
> >> > However, I now have a reference number for them, but I can't add it as
> >>
> >> > they still appear to be locked.
> >>
> >> >
> >>
> >> > I considered deleting them and redoing them, however, the credit card
> >>
> >> > payment for them has been reconciled, so that would mess up that
> >>
> >> > account.
> >>
> >> You may have at some point in the past chosen to not allow modification
> >> of a reconciled transaction and indicated you don't want to get that
> >> warning again. This would effectively prevent you from changing any
> >> reconciled transaction again.
> >>
> >> You can reset these settings via Actions->Reset Warnings...
> >>
> >> Does that help ?
> >>
> >> Regards,
> >>
> >> Geert
> >>
> >>
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>
Jill,

For further clarification, you say that you cannot edit the 3 transactions
and, I believe, they are the only 3 transactions in the account. In order
to determine if it is something to do with the individual transactions and
not the whole register for that account, can you tell us if you can enter a
new transactions in the register for the account (just enter a dummy
transaction and then delete it). I know that registers can be opened in
read-only mode (I don't remember how exactly, off hand), so perhaps that's
the problem.

Alex


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