Transactions locked
Jill Terry
jill at babrees.co.uk
Thu Feb 4 00:22:13 EST 2016
Thanks David. I couldn't edit the transactions in the original
account. Yep, tried editing from all accounts associated with it.
Didn't know about the repair function, thanks. I think that Greg has
probably hit the nail on the head and that the original account was an
A/R, I then changed my mind and used a simple asset account.
Could you tell me how I can re-reconcile the bank account?
Cheers
--
Regards
Jill Terry
On 03/02/2016 14:46, David Carlson wrote:
> Jill,
>
> Your problem is intriguing as well as frustrating. I suspect
> something got corrupted when you moved them to a different account.
> Do you have a back-up file from before the problem developed that you
> can make a copy of to experiment with?
>
> Have you tried editing one of those transactions from every account
> register named within the transaction?
> There is a repair function in one of the menus, did you try that?
> Also, have you tried the Duplicate Transaction action or add reversing
> transaction action just to study what results?
>
> It is possible to re-reconcile the credit card account, so that would
> be a work-around if you do not figure it out.
>
> I would be curious to hear how you finally resolve this.
>
> David C
>
> On Tue, Feb 2, 2016 at 11:18 PM, Jill Terry <jill at babrees.co.uk
> <mailto:jill at babrees.co.uk>> wrote:
>
> Thanks Geert, but that's not it either.
>
> It is only three transactions. Whilst I can click each transaction
> to highlight it and open the split, I cannot place my cursor in
> any of the fields
>
> --
> Regards
> Jill Terry
>
>
> On 02/02/2016 14:51, Geert Janssens wrote:
>
>
> On Sunday 31 January 2016 09:02:26 Jill Terry wrote:
>
> > I have 3 transactions that appear to be locked, ie I can't
> edit them.
>
> > They are not open anywhere else and I have not done anything
> (to my
>
> > knowledge!) to cause this.
>
> >
>
> > I noticed when I decided to reorganise my accounts slightly
> and wanted
>
> > to move them to a different account, I found that I could
> not edit
>
> > them. They were the only transactions in this account. As I
> wanted
>
> > to delete that account I simply deleted it and had them
> moved to the
>
> > account I wanted them in.
>
> >
>
> > However, I now have a reference number for them, but I can't
> add it as
>
> > they still appear to be locked.
>
> >
>
> > I considered deleting them and redoing them, however, the
> credit card
>
> > payment for them has been reconciled, so that would mess up that
>
> > account.
>
> You may have at some point in the past chosen to not allow
> modification of a reconciled transaction and indicated you
> don't want to get that warning again. This would effectively
> prevent you from changing any reconciled transaction again.
>
> You can reset these settings via Actions->Reset Warnings...
>
> Does that help ?
>
> Regards,
>
> Geert
>
>
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