OFX Direct Connect problem

[Connie Reynolds]

I am attempting to replace Quicken 2013 while it is still not outdated. My
first round of attempts failed so I tried again by setting the program to
run in XP mode, thinking maybe it was a Vista problem. I am working with
Windows Vista, Gnucash 2.6.11, attempting to connect with Advia Credit
union, formerly First Community FCU. I used Quicken settings for the 2016
version, as suggested in another thread (app version 2500, Header version
103). I wasn't able to retrieve accounts, receiving the message, "14:13:50
Saving communication log to /tmp/ofx.log
14:13:50 Sending request...
14:13:59 Using old SSL preparation code.
14:13:59 TLS: SSL-Ciphers negotiated: TLS1.2:ECDHE-RSA-AES-256-GCM:AEAD
14:14:01 Waiting for response...
14:14:02 Parsing response...
14:14:02 Parsing response
14:14:02 Error parsing response
14:14:02 Operation finished, you can now close this window" so I entered
one manually, a checking account. My User settings are:
User name: my name as it appears on bank account
User ID: The acct# used to log in to one of my accounts
Bank Settings:
Bank name: First Community Federal Credit Union (MI) (Now Advia Credit
Union) (taken from the quicken ofx.log
FID: 7120
ORG: Advia Credit Union (as shown on quicken log)
Server URL:
https://cm.netteller.com/login2008/Authentication/Views/Login.aspx?fi=1stcomm&bn=fbecbddd369f3ea2&burlid=2c80ca5f14ba73cc
(as shown on quicken log

I set up account with same acct#/ID as user, settings are:
Account number: same as above
Account name: same as above
Owner name: my name as appears on account
Currency: set to usd but keeps changing to Euro
Account type: Checking
Country: United States of America (US)
Bank code: 272483633 (this is routing number)
Bank name: First Community FCU now Advia Credit Union (as shown on quicken
log)
Selected user: (the user created above)

When I attempt to download transactions the message is,
AqBanking v5.5.1.0stable
Sending jobs to the bank(s)
Locking user FC********
Saving communication log to /tmp/ofx.log
Sending request...
Connecting to server...
Resolving hostname "cm.netteller.com" ...
IP address is "216.116.81.86"
Connecting to "cm.netteller.com"
Connected to "cm.netteller.com"
Using old SSL preparation code.
TLS: SSL-Ciphers negotiated: TLS1.2:ECDHE-RSA-AES-256-GCM:AEAD
Connected.
Sending message...
Message sent.
Waiting for response...
Receiving response...
HTTP-Status: 200 (OK)
Response received.
Disconnecting from server...
Disconnected.
Parsing response...
Parsing response
Error parsing response
Unlocking user FC********
Postprocessing jobs
Job Get Transactions: finished
Resetting provider queues

The ofx log reads like an html document, title "error" and says "We're
sorry. While processing your request, we encountered a system-related
error. Your request was not processed. If this error persists, please
contact support.  Error Code: d82aa81d-7c37-4551-9521-268d898fe1c1

If I change the url to https://cm.netteller.com I get the same message and
log says:
Sending:
-------------------------------------
OFXHEADER:100
DATA:OFXSGML
VERSION:103
SECURITY:NONE
ENCODING:USASCII
CHARSET:1252
COMPRESSION:NONE
OLDFILEUID:NONE
NEWFILEUID:20160210142734.000
<OFX><SIGNONMSGSRQV1><SONRQ><DTCLIENT>20160210142734.000<USERID>FC******

<USERPASS>*********

<LANGUAGE>ENG<FI><ORG>Advia Credit
Union<FID>7120</FI><APPID>QWIN<APPVER>2500</SONRQ></SIGNONMSGSRQV1><BANKMSGSRQV1><STMTTRNRQ><TRNUID>20160210142734.000<CLTCOOKIE>1<STMTRQ><BANKACCTFROM><BANKID>272483633<ACCTID>FC********<ACCTTYPE>CHECKING</BANKACCTFROM><INCTRAN><DTSTART>20150101000000.000<DTEND>20160210142726.000<INCLUDE>Y</INCTRAN></STMTRQ></STMTTRNRQ></BANKMSGSRQV1></OFX>

Received:
-------------------------------------
Thank you in advance for any suggestions that might work.

Connie