Cannot direct connect to chase - business account or chase - amazon account

[David Reiser]

Assuming that the DirectConnect has worked before in the business account as well as the credit card account, you could send Chase Customer Support a message saying “I’ve been using direct connect to download transactions for ?? years, and recently it quit working. Has Chase changed something?” They might send you a response you can use - perhaps giving you an indication of how they are handling the switchover to multifactor authentication. They are very unlikely to give you all the information you need, but they might help by accident. It’s also conceivable that you tried enough times with the old setup that Chase has locked you out of OFX access to that account. If that happened, your query to customer support should uncover that, and possibly get your account unlocked.
--
Dave Reiser
dbreiser at icloud.com





> On Jan 6, 2016, at 7:58 PM, Howdy Doody <h0wdyd3wdy at gmail.com> wrote:
> 
> Ok,
> 
> I was able to use the new uuid to fix the amazon credit card account, but the chase business account gives me this from log window:
> 
> Sending request...
> Connecting to server...
> Resolving hostname "www.oasis.cfree.com"  <x-msg://45/www.oasis.cfree.com>...
> IP address is "208.235.248.25"
> Connecting to "www.oasis.cfree.com <x-msg://45/www.oasis.cfree.com>"
> Connected to "www.oasis.cfree.com <x-msg://45/www.oasis.cfree.com>"
> Using old SSL preparation code.
> TLS: SSL-Ciphers negotiated: TLS1.0:RSA-AES-256-CBC:SHA1
> Connected.
> Sending message...
> Message sent.
> Waiting for response...
> Receiving response...
> HTTP-Status: 400 (Bad Request)
> Error parsing server response
> 
> 
> 
> On Wed, 2016-01-06 at 18:42 -0600, Howdy Doody wrote:
>> I got a UUID from
>> 
>> https://www.uuidgenerator.net/ <https://www.uuidgenerator.net/>
>> 
>> and then tried to retrieve accounts and it just says:
>> 
>> 18:41:23 Sending request...
>> 18:41:23 Using old SSL preparation code.
>> 18:41:23 TLS: SSL-Ciphers negotiated: TLS1.0:RSA-AES-256-CBC:SHA1
>> 18:41:23 Waiting for response...
>> 18:41:24 Operation finished, you can now close this window.
>> 
>> It didn't retrieve any accounts.  I don't know what it did.
>> 
>> 
>> On Wed, 2016-01-06 at 19:18 -0500, David Reiser wrote:
>>>> 
>>>> On Jan 6, 2016, at 2:33 PM, Howdy Doody <h0wdyd3wdy at gmail.com <mailto:h0wdyd3wdy at gmail.com>> wrote:
>>>> 
>>>> Hello,
>>>> 
>>>> I had previously used direct connect with chase amazon account, but now
>>>> I get invalid user/pass for that and invalid user/pass for my other
>>>> chase business account.
>>>> 
>>>> Can anyone assist with resolving this?
>>>> 
>>>> http://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings <http://wiki.gnucash.org/wiki/OFX_Direct_Connect_Bank_Settings>
>>>> 
>>>> I'm using the settings from here.
>>>> 
>>> 
>>> 
>>> http://wiki.gnucash.org/wiki/Setting_up_OFXDirectConnect_in_GnuCash_2#Known_Problems <http://wiki.gnucash.org/wiki/Setting_up_OFXDirectConnect_in_GnuCash_2#Known_Problems>
>>> 
>>> --
>>> Dave Reiser
>>> dbreiser at icloud.com <mailto:dbreiser at icloud.com>
>>> 
>>> 
>>> 
>>>