Installation problem

[Derek Atkins]

You want the one you just opened in step 3, which would be the one you
downloaded in step 2.

If all else fails...  eject all the current ones, remove all downloaded
dmgs, and go back to step 2.

-derek

On Wed, July 20, 2016 2:58 pm, Maurice O'Grady wrote:
> Thanks, Derek.
>
> In 4) below, which DMG, of the two in the screenshots below, do you mean?
> Does it matter which?
>
>
> mogrady at me.com
>
>
>
>
>
>> On 20 Jul 2016, at 19:12, Derek Atkins <derek at ihtfp.com> wrote:
>>
>> Hi,
>>
>> *I* got it this time, but I suspect it still wont make it through the
>> list...
>>
>> Anyways, the error says it's damaged and to move it to the trash.  I
>> suggest you do that:
>>
>> 1) Drag GnuCash.app from your applications folder to the trash
>> 2) Re-download the GnuCash DMG
>> 3) open the DMG
>> 4) drag the GnuCash.app from the DMG to /Applications
>> 5) unmount the DMG
>> 6) double-click /Applications/GnuCash.app
>>
>> -derek
>>
>> On Wed, July 20, 2016 2:04 pm, Maurice O'Grady wrote:
>>> Thanks, Derek. Answers below in red.
>>>
>>> Screenshot attached, again.
>>>
>>>
>>> mogrady at me.com
>>>
>>>
>>>
>>>
>>>
>>>> On 20 Jul 2016, at 18:57, Derek Atkins <derek at ihtfp.com> wrote:
>>>>
>>>> Hi,
>>>>
>>>> On Wed, July 20, 2016 1:38 pm, Maurice O'Grady wrote:
>>>>> Thank you, Derek, for you very prompt reply.
>>>>>
>>>>> I had actually done what you suggest, and while it moved the app to
>>>>> the
>>>>> Applications folder, the attached screenshot shows the result of then
>>>>> trying to open the app.
>>>>
>>>> Again, your screenshot didn't make it through the mailman list server.
>>>>
>>>> Are you RUNNING it from the /Apps folder? Trying to!  Or are you
>>>> trying
>>>> to run it
>>>> from the DMG? No.
>>>>
>>>>> In fact this happened some months ago when I tried installing an
>>>>> earlier
>>>>> version of Gnucash, but I hadn’t time then to follow up on the
>>>>> problem.
>>>>> (I’ve been using this great software for many years, and was
>>>>> surprised
>>>>> to
>>>>> find any installation problem).
>>>>
>>>> There are, sometimes, installer bugs..
>>>>
>>>>>
>>>>>
>>>>> mogrady at me.com
>>>>
>>>> -derek
>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>> On 20 Jul 2016, at 18:24, Maurice O'Grady <mogrady at me.com> wrote:
>>>>>>
>>>>>> Sorry! Forgot attachment.
>>>>>>
>>>>>>
>>>>>> mogrady at me.com
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>> Begin forwarded message:
>>>>>>>
>>>>>>> From: Maurice O'Grady <mogrady at me.com>
>>>>>>> Subject: Installation problem
>>>>>>> Date: 20 July 2016 at 18:19:35 IST
>>>>>>> To: Gnucash Users <gnucash-user at gnucash.org>
>>>>>>>
>>>>>>> Hello:
>>>>>>>
>>>>>>> I downloaded and opened Gnucash-Intel-2.6.13-1.dmg.
>>>>>>> While it works perfectly, the app is not placed in the Applications
>>>>>>> folder, but remains in the Devices folder, as shown in the attached
>>>>>>> screenshot.
>>>>>>>
>>>>>>> How do I get it to do a normal install, please?
>>>>>>>
>>>>>>> Maurice O’Grady
>>>>>>> mogrady at me.com
>>>>>>> _______________________________________________
>>>>>>> gnucash-user mailing list
>>>>>>> gnucash-user at gnucash.org
>>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>>> -----
>>>>>>> Please remember to CC this list on all your replies.
>>>>>>> You can do this by using Reply-To-List or Reply-All.
>>>>>>
>>>>>> _______________________________________________
>>>>>> gnucash-user mailing list
>>>>>> gnucash-user at gnucash.org
>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>> -----
>>>>>> Please remember to CC this list on all your replies.
>>>>>> You can do this by using Reply-To-List or Reply-All.
>>>>>
>>>>> _______________________________________________
>>>>> gnucash-user mailing list
>>>>> gnucash-user at gnucash.org
>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>> -----
>>>>> Please remember to CC this list on all your replies.
>>>>> You can do this by using Reply-To-List or Reply-All.
>>>>
>>>>
>>>> --
>>>>      Derek Atkins                 617-623-3745
>>>>      derek at ihtfp.com             www.ihtfp.com
>>>>      Computer and Internet Security Consultant
>>>
>>>
>>
>>
>> --
>>       Derek Atkins                 617-623-3745
>>       derek at ihtfp.com             www.ihtfp.com
>>       Computer and Internet Security Consultant
>
>


-- 
       Derek Atkins                 617-623-3745
       derek at ihtfp.com             www.ihtfp.com
       Computer and Internet Security Consultant