Installation problem

Maurice O'Grady mogrady at me.com
Wed Jul 20 17:04:03 EDT 2016


Derek:

Success at last!!!

It seems that I had been rushing the copying of Gnucash.app from the DMG file to the Applications folder, by not waiting until was complete. This time I watched the copying progress until it had finished. Let that be a lesson to me!

Let me thank you for your extraordinary patience. I really appreciate it.


mogrady at me.com





> On 20 Jul 2016, at 20:07, Derek Atkins <derek at ihtfp.com> wrote:
> 
> You want the one you just opened in step 3, which would be the one you
> downloaded in step 2.
> 
> If all else fails...  eject all the current ones, remove all downloaded
> dmgs, and go back to step 2.
> 
> -derek
> 
> On Wed, July 20, 2016 2:58 pm, Maurice O'Grady wrote:
>> Thanks, Derek.
>> 
>> In 4) below, which DMG, of the two in the screenshots below, do you mean?
>> Does it matter which?
>> 
>> 
>> mogrady at me.com
>> 
>> 
>> 
>> 
>> 
>>> On 20 Jul 2016, at 19:12, Derek Atkins <derek at ihtfp.com> wrote:
>>> 
>>> Hi,
>>> 
>>> *I* got it this time, but I suspect it still wont make it through the
>>> list...
>>> 
>>> Anyways, the error says it's damaged and to move it to the trash.  I
>>> suggest you do that:
>>> 
>>> 1) Drag GnuCash.app from your applications folder to the trash
>>> 2) Re-download the GnuCash DMG
>>> 3) open the DMG
>>> 4) drag the GnuCash.app from the DMG to /Applications
>>> 5) unmount the DMG
>>> 6) double-click /Applications/GnuCash.app
>>> 
>>> -derek
>>> 
>>> On Wed, July 20, 2016 2:04 pm, Maurice O'Grady wrote:
>>>> Thanks, Derek. Answers below in red.
>>>> 
>>>> Screenshot attached, again.
>>>> 
>>>> 
>>>> mogrady at me.com
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>>> On 20 Jul 2016, at 18:57, Derek Atkins <derek at ihtfp.com> wrote:
>>>>> 
>>>>> Hi,
>>>>> 
>>>>> On Wed, July 20, 2016 1:38 pm, Maurice O'Grady wrote:
>>>>>> Thank you, Derek, for you very prompt reply.
>>>>>> 
>>>>>> I had actually done what you suggest, and while it moved the app to
>>>>>> the
>>>>>> Applications folder, the attached screenshot shows the result of then
>>>>>> trying to open the app.
>>>>> 
>>>>> Again, your screenshot didn't make it through the mailman list server.
>>>>> 
>>>>> Are you RUNNING it from the /Apps folder? Trying to!  Or are you
>>>>> trying
>>>>> to run it
>>>>> from the DMG? No.
>>>>> 
>>>>>> In fact this happened some months ago when I tried installing an
>>>>>> earlier
>>>>>> version of Gnucash, but I hadn’t time then to follow up on the
>>>>>> problem.
>>>>>> (I’ve been using this great software for many years, and was
>>>>>> surprised
>>>>>> to
>>>>>> find any installation problem).
>>>>> 
>>>>> There are, sometimes, installer bugs..
>>>>> 
>>>>>> 
>>>>>> 
>>>>>> mogrady at me.com
>>>>> 
>>>>> -derek
>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On 20 Jul 2016, at 18:24, Maurice O'Grady <mogrady at me.com> wrote:
>>>>>>> 
>>>>>>> Sorry! Forgot attachment.
>>>>>>> 
>>>>>>> 
>>>>>>> mogrady at me.com
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>> 
>>>>>>>> Begin forwarded message:
>>>>>>>> 
>>>>>>>> From: Maurice O'Grady <mogrady at me.com>
>>>>>>>> Subject: Installation problem
>>>>>>>> Date: 20 July 2016 at 18:19:35 IST
>>>>>>>> To: Gnucash Users <gnucash-user at gnucash.org>
>>>>>>>> 
>>>>>>>> Hello:
>>>>>>>> 
>>>>>>>> I downloaded and opened Gnucash-Intel-2.6.13-1.dmg.
>>>>>>>> While it works perfectly, the app is not placed in the Applications
>>>>>>>> folder, but remains in the Devices folder, as shown in the attached
>>>>>>>> screenshot.
>>>>>>>> 
>>>>>>>> How do I get it to do a normal install, please?
>>>>>>>> 
>>>>>>>> Maurice O’Grady
>>>>>>>> mogrady at me.com
>>>>>>>> _______________________________________________
>>>>>>>> gnucash-user mailing list
>>>>>>>> gnucash-user at gnucash.org
>>>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>>>> -----
>>>>>>>> Please remember to CC this list on all your replies.
>>>>>>>> You can do this by using Reply-To-List or Reply-All.
>>>>>>> 
>>>>>>> _______________________________________________
>>>>>>> gnucash-user mailing list
>>>>>>> gnucash-user at gnucash.org
>>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>>> -----
>>>>>>> Please remember to CC this list on all your replies.
>>>>>>> You can do this by using Reply-To-List or Reply-All.
>>>>>> 
>>>>>> _______________________________________________
>>>>>> gnucash-user mailing list
>>>>>> gnucash-user at gnucash.org
>>>>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>>>>> -----
>>>>>> Please remember to CC this list on all your replies.
>>>>>> You can do this by using Reply-To-List or Reply-All.
>>>>> 
>>>>> 
>>>>> --
>>>>>     Derek Atkins                 617-623-3745
>>>>>     derek at ihtfp.com             www.ihtfp.com
>>>>>     Computer and Internet Security Consultant
>>>> 
>>>> 
>>> 
>>> 
>>> --
>>>      Derek Atkins                 617-623-3745
>>>      derek at ihtfp.com             www.ihtfp.com
>>>      Computer and Internet Security Consultant
>> 
>> 
> 
> 
> -- 
>       Derek Atkins                 617-623-3745
>       derek at ihtfp.com             www.ihtfp.com
>       Computer and Internet Security Consultant



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