Program Crashed Using AqBanking Wizard

[John Ralls]

> On Jun 1, 2016, at 12:52 AM, Scott Reid <subicpingjockey at yahoo.com> wrote:
> 
> While trying to connect to my 'Navy Federal Credit Union" accounts via HBCI
> backend the program crashed sometime after putting in my PASSWORD. As far as
> I know everything was going fine until then.
> 
> 
> 
> After returning to the program user was setup, but lists the wrong country.
> I tried to correct that and get accounts, but am getting the following
> message:
> 
> 
> 
> 15:11:46 Could not lock user 49183 (-109)
> 
> 15:11:46 Unable to lock users
> 
> 15:11:46 Operation finished, you can now close this window.
> 
> 
> 
> I have even tried deleting the user, but I get an "Error deleting user -
> 109".
> 
> 
> 
> Is there a problem at my end, the bank end or somewhere in between?

Sounds like the crash might have left your .aqbanking directory in an uncertain state. If you're willing to delete all of AQBanking's state and start over, you can just delete that directory. If you have a backup of it from before the crash you could restore that.

NFCU can do HBCI? Is that an office in Europe? (US Banks generally use OFX rather than HBCI if they support online banking.)

Regards,
John Ralls