Reports crashing

[Tommy Trussell]

On Mon, May 2, 2016 at 2:58 AM, Bernd Jansons <bernd at berndjansons.com>
wrote:

> The reason I'm assuming gnucash requires firefox plugins is when I run it
> via the terminal and request a report (any report) the program crashes with
> messages indicating it requires
> usr/lib/mozilla/plugins/libtotem-mully-plugin.so. A Google check indicates
> this is a Firefox plugin. Output from apt-cache policy gnucash is ...
>
>
> gnucash:
>   Installed: 1:2.6.12-1
>   Candidate: 1:2.6.12-1
>   Version table:
>  *** 1:2.6.12-1 500
>         500 http://archive.ubuntu.com/ubuntu xenial/universe i386 Packages
>         100 /var/lib/dpkg/status
>
> Bernd
>
>
So it does look like you're using the official Ubuntu package for xenial.

GnuCash does NOT depend upon Firefox, but it does use ...uh... webkit? to
display the reports, and maybe webkit is pointing to whatever plugins it
sees in Firefox.

Could you please copy and paste the exact crashing messages to the list?
The libtotem-mully-plugin.so error is probably a "red herring."


Of course, if you ARE also having a problem running FireFox, that might
indicate there are other problems since your upgrade -- maybe some of the
packages didn't finish upgrading successfully. You might look in your
upgrade log to see if there are some errors, OR open a terminal and issue
the usual

sudo apt-get update
sudo apt-get upgrade

and look for error messages.




>
> On Mon, 02 May 2016 17:48:20 +1000, Colin Law <clanlaw at gmail.com> wrote:
>
> When replying on this list it is necessary to use Reply All or Reply
>> List, otherwise the reply goes just to the previous poster, I am
>> copying this reply to the list.  See comments below.
>>
>> On 2 May 2016 at 08:35, Bernd Jansons <bernd at berndjansons.com> wrote:
>>
>>> Hi, Colin. Initially with via the Ubuntu Software Center. Subsequently
>>> with
>>> Synaptic and, finally, sudo apt-get install gnucash. I even tried sudo
>>> apt-get build-dep gnucash. None of these worked. I know gnucash depends
>>> on a
>>> couple Firefox plugins (libtotem-mully-plugin.so, etc), but these are not
>>> present in usr/lib/mozilla/plugins and even removing and re-installing
>>> Firefox doesn't help.
>>>
>>
>> Gnucash does not need any firefox plugins, I would be interested to
>> know what makes you think it does.
>>
>> I asked because you said you had gnucash 2.6.12 installed on 14.04
>> which must have been by a different install mechanism, so I wonder
>> whether something has been left lying around from that.  What does
>> apt-cache policy gnucash
>> show?  Copy/paste the result here please.
>>
>> Colin
>>
>>
>>>
>> -----
>>>
>>

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