Crashes and Incorrect Reconciliation Dates

[Tommy Trussell]

On Wed, Nov 16, 2016 at 2:18 PM, Mark Phillips <mark at phillipsmarketing.biz>
wrote:

> I am using GnuCash 2.6.1 on Ubuntu 14.04 with 16 MB of RAM, core i7, dual
> SSD drives. I have a file that I have been using for almost 4 years. I just
> noticed two odd behaviors.
>
> I'm going to assume you meant 16 GB (Gigabytes) of RAM. If not, I would
think that's way too low for a modern Core i7 linux system.


> 1. I was trying to load all the transactions for one checking account for
> Jan - Dec 2013. In particular, I am looking at the reconciliation date.
> However, if I try to select more than the data for Jan - Jul, the program
> crashes. The program does not crash when I select Jan - Jul, or Aug - Dec,
> or Feb - Aug, or each month individually. If I pick another account with
> fewer transactions, I can load the entire year of transactions, Jan - Dec.
>

If you want to see the error message at the time of the crash, you can
either launch GnuCash from a terminal window, or turn on "Error Reporting"
to see the crash information in the GUI. I can't remember exactly where
that setting is in Ubuntu "Trusty" 14.04. Under "Xenial" 16.04, it's in the
Security and Privacy settings under System Settings. (Note as it says, you
don't have to send the report to Canonical.)

Unfortunately, that particular release of GnuCash had several packaging
bugs and other flaws, so it seems likely it's a known crash you're
encountering. I suggest you consider upgrading to a later version. The
latest version available for Ubuntu Trusty at Getdeb.net  is GnuCash
2.6.12. (GetDeb.net is a volunteer-supported repository of updated
software.)

NOTE that when you upgrade from 2.6.1, you will need to delete the guile
cache directory, as noted at www.gnucash.org:

If you are updating from gnucash 2.6.0-2.6.4 on linux, you are advised to
> remove the guile user cache or several parts of gnucash may fail to work
> properly. This user cache can be found in
> *.cache/guile/ccache/2.0-LE-8-2.0/* in your home directory. It's safe to
> remove the whole contents of this directory.
>
> Note .cache is a hidden folder in your home directory. You may have to
> change your file manager's settings in order to view hidden files and
> folders.
>

Since Ubuntu 14.04 "Trusty" is no longer the current LTS release, you'll
find fewer third party packages for it over time, so you may want to
consider upgrading to 16.04 "Xenial" at some point. You'll see that the
more recent version, GnuCash 2.6.14, is readily available at getdeb.net for
Xenial.



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