Please help with invoice printing urgently

[Donald Hill]

Hi,

No matter what I choose all I get is a blank page. I have managed to sort 
out a work around but its less than good.

Im going to have to look at another option instead of GNU sadly after 4 
years

-----Original Message----- 
From: L. D. James
Sent: Wednesday, October 19, 2016 4:01 PM
To: gnucash-user at gnucash.org
Subject: Re: Please help with invoice printing urgently

Donald I made a mistake and clicked on "Reply" rather than "Reply to
List"  Disregard my previous email and address this one instead.

Your export is blank because you are looking at a blank page.  You first
have to have something on the screen to export.

When you click on the Printer as suggested by Greg do you get a popup?
If so look at the menu items again.  This time click on the "Gear"
icon.  There you will have a "Style Sheet" drop-down selection.  Test
those and let us know which one(s) if any gives you output.

-- L. James

-- 
L. D. James
ljames at apollo3.com
www.apollo3.com/~ljames

On 10/18/2016 10:00 PM, Donald Hill wrote:
> Hi Greg,
>
> Yes nothing but white space. Im having to create a work around for now by 
> exporting the invoice as an HTML file then converting that to a PDF.
>
> Exporting as a PDF doesn’t work either.
>
> Donald
>
> -----Original Message----- From: Greg Feneis
> Sent: Wednesday, October 19, 2016 2:41 PM
> To: gnucash-user at gnucash.org
> Subject: Re: Please help with invoice printing urgently
>
> Hi Donald,
>
> When I have an invoice selected, there's a Print Invoice button in the
> toolbar available.  When I click the Print Invoice button, a new window
> appears and in white space of that new window is something similar to what
> my exported PDF invoices usually look like.  Example attached.
>
> When the Print Invoice window opens, does it just show a bunch of white
> space?
>
>
>
>
>
> Kind regards,
>
> Greg Feneis
>
> <http://www.linkedin.com/in/electromechanical>
>
>
>
>
> On Tue, Oct 18, 2016 at 5:50 PM, Donald Hill <donaldhill at xtra.co.nz> 
> wrote:
>
>> Sorry If Im sending repeated emails but just working the process out.
>>
>> Im now subscribed.
>>
>> So far nothing Ive done including making sure Ive a default browser,
>> changing the default browser, removing adblocker which I thought might be 
>> a
>> problem including extensions has worked.
>>
>> Tried exporting a PDF and that’s blank as well however I can read a basic
>> HTML version if the invoice if I simply just export it.
>>
>> Any further ideas from anyone??
>>
>> -----Original Message----- From: Geert Janssens
>> Sent: Wednesday, October 19, 2016 4:52 AM
>> To: gnucash-user at gnucash.org
>> Cc: Donald Hill
>> Subject: Re: Please help with invoice printing urgently
>>
>> On Tuesday 18 October 2016 20:18:24 Donald Hill wrote:
>>
>>> Hello,
>>>
>>> I've been using GNU cash for a number of years now with very little
>>> problems.
>>>
>>> Today I’ve tried to print out a printable invoice that I've been doing
>>> successfully of a few years but all I am getting is a blank screen.
>>>
>>> I need to print this urgently as I use this for my quotations for work
>>> as well and I've got to get this to a client.
>>>
>>> I'm using Windows 10 and have downloaded the latest version to see if
>>> that helps but nothing changes.
>>>
>>>
>>> Regards
>>>
>>> Donald Hill
>>>
>>>
>> Hi Donald,
>>
>> As you are on Windows, the first thing I would try is to set a different
>> default browser in Windows (and optionally set it back to your preferred
>> browser as well).
>>
>> There seems to be a bug on Windows that causes reports to be blank when
>> no default browser is set.
>>
>> You can find more on this issue
>> here:https://bugzilla.gnome.org/show_bug.cgi?id=645273
>>
>> In particular comment 40 on this bug has some step by step instructions
>> to follow:
>> https://bugzilla.gnome.org/show_bug.cgi?id=645273#c40
>>
>> Let us know if this helps!
>>
>> Regards,
>>
>> Geert
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>
>
>
>
>
>
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