Please help with invoice printing urgently

L. D. James ljames at apollo3.com
Tue Oct 18 23:47:20 EDT 2016


I think it's sadly also, to prefer to switch accounting packages rather 
than troubleshooting the current one.  If you change your mind about 
switching and decide to troubleshoot and resolve the problem, we're glad 
to be available.

-- L. James

-- 
L. D. James
ljames at apollo3.com
www.apollo3.com/~ljames

On 10/18/2016 11:43 PM, Donald Hill wrote:
> Hi,
>
> No matter what I choose all I get is a blank page. I have managed to 
> sort out a work around but its less than good.
>
> Im going to have to look at another option instead of GNU sadly after 
> 4 years
>
> -----Original Message----- From: L. D. James
> Sent: Wednesday, October 19, 2016 4:01 PM
> To: gnucash-user at gnucash.org
> Subject: Re: Please help with invoice printing urgently
>
> Donald I made a mistake and clicked on "Reply" rather than "Reply to
> List"  Disregard my previous email and address this one instead.
>
> Your export is blank because you are looking at a blank page.  You first
> have to have something on the screen to export.
>
> When you click on the Printer as suggested by Greg do you get a popup?
> If so look at the menu items again.  This time click on the "Gear"
> icon.  There you will have a "Style Sheet" drop-down selection. Test
> those and let us know which one(s) if any gives you output.
>
> -- L. James
>
> -- 
> L. D. James
> ljames at apollo3.com
> www.apollo3.com/~ljames
>
> On 10/18/2016 10:00 PM, Donald Hill wrote:
>> Hi Greg,
>>
>> Yes nothing but white space. Im having to create a work around for 
>> now by exporting the invoice as an HTML file then converting that to 
>> a PDF.
>>
>> Exporting as a PDF doesn’t work either.
>>
>> Donald
>>
>> -----Original Message----- From: Greg Feneis
>> Sent: Wednesday, October 19, 2016 2:41 PM
>> To: gnucash-user at gnucash.org
>> Subject: Re: Please help with invoice printing urgently
>>
>> Hi Donald,
>>
>> When I have an invoice selected, there's a Print Invoice button in the
>> toolbar available.  When I click the Print Invoice button, a new window
>> appears and in white space of that new window is something similar to 
>> what
>> my exported PDF invoices usually look like.  Example attached.
>>
>> When the Print Invoice window opens, does it just show a bunch of white
>> space?
>>
>>
>>
>>
>>
>> Kind regards,
>>
>> Greg Feneis
>>
>> <http://www.linkedin.com/in/electromechanical>
>>
>>
>>
>>
>> On Tue, Oct 18, 2016 at 5:50 PM, Donald Hill <donaldhill at xtra.co.nz> 
>> wrote:
>>
>>> Sorry If Im sending repeated emails but just working the process out.
>>>
>>> Im now subscribed.
>>>
>>> So far nothing Ive done including making sure Ive a default browser,
>>> changing the default browser, removing adblocker which I thought 
>>> might be a
>>> problem including extensions has worked.
>>>
>>> Tried exporting a PDF and that’s blank as well however I can read a 
>>> basic
>>> HTML version if the invoice if I simply just export it.
>>>
>>> Any further ideas from anyone??
>>>
>>> -----Original Message----- From: Geert Janssens
>>> Sent: Wednesday, October 19, 2016 4:52 AM
>>> To: gnucash-user at gnucash.org
>>> Cc: Donald Hill
>>> Subject: Re: Please help with invoice printing urgently
>>>
>>> On Tuesday 18 October 2016 20:18:24 Donald Hill wrote:
>>>
>>>> Hello,
>>>>
>>>> I've been using GNU cash for a number of years now with very little
>>>> problems.
>>>>
>>>> Today I’ve tried to print out a printable invoice that I've been doing
>>>> successfully of a few years but all I am getting is a blank screen.
>>>>
>>>> I need to print this urgently as I use this for my quotations for work
>>>> as well and I've got to get this to a client.
>>>>
>>>> I'm using Windows 10 and have downloaded the latest version to see if
>>>> that helps but nothing changes.
>>>>
>>>>
>>>> Regards
>>>>
>>>> Donald Hill
>>>>
>>>>
>>> Hi Donald,
>>>
>>> As you are on Windows, the first thing I would try is to set a 
>>> different
>>> default browser in Windows (and optionally set it back to your 
>>> preferred
>>> browser as well).
>>>
>>> There seems to be a bug on Windows that causes reports to be blank when
>>> no default browser is set.
>>>
>>> You can find more on this issue
>>> here:https://bugzilla.gnome.org/show_bug.cgi?id=645273
>>>
>>> In particular comment 40 on this bug has some step by step instructions
>>> to follow:
>>> https://bugzilla.gnome.org/show_bug.cgi?id=645273#c40
>>>
>>> Let us know if this helps!
>>>
>>> Regards,
>>>
>>> Geert
>>> _______________________________________________
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>>> Please remember to CC this list on all your replies.
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>>
>>
>>
>>
>>
>>
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>
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