gnucash wont load after OS update

Keith keefyward at gmail.com
Mon Sep 12 13:22:15 EDT 2016


Hi John, you’re a hero, it worked! it actually opened an older file but it won’t take long to put the missing entries in. Thank you!

Best wishes,

Keith ward






> On 12 Sep 2016, at 09:15, John Ralls <jralls at ceridwen.us> wrote:
> 
>> 
>> On Sep 12, 2016, at 8:46 AM, keith ward <keefyward at gmail.com> wrote:
>> 
>> I am using gnucash on a mac, OS El Capitan 10.11.6, Gnucash version
>> 2.6.13-1. Yesterday my mac re started after a security update on the OS and
>> afterwards gnucash does not load, it gets halfway through loading then
>> ":///users/keef/desktop/work accounts 2016.gnucash cannot be found". My
>> desktop has 12 files 'work accounts 2016 gnucash. series of numbers' and
>> logs so I do not understand why it wont find the file. I have tried using
>> the time machine to go back to desktop before the update but this doesn't
>> work either. I have also tried to download gnucash again but the same
>> problem exists.
>> Is there any way I can get my accounts back?
> 
> I doubt that the OS upgrade touched either your desktop or your preferences directory (in large part because I've had that update on two macs without problems), but something has removed "file" from the URL of the last-opened file. You could try using Time Machine to restore ~/Library/Preferences/org.gnucash.Gnucash.plist.
> 
> Did you try using File>Open to select and open your accounts file?
> 
> Regards,
> John Ralls



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