Gnucash Crash and "No Suitable backend was found"

[rileyelem]

Thanks for the help. Before posting this I tried going back to an older
version of the file and was receiving the same error message, but after
going back even further I was able to get it to open.

On Sun, Apr 16, 2017 at 8:07 AM, GnuCash - User mailing list [via GnuCash] <
ml-node+s1415818n4691059h63 at n4.nabble.com> wrote:

> Riley,
>
> David’s advice is good.
>
> I’d just add two small points:
> 1) the .gcm file IS NOT your data file. It is only the metadata about your
> file. For some reason, people get it into their heads that the gcm file is
> their data, when it’s not.
> 2) GnuCash stores its data in compressed format unless you open the
> preferences and change them yourself. So, one would expect to not see
> useful data in a text editor.
>
> David T.
>
> > On Apr 16, 2017, at 5:39 PM, Colin Law <[hidden email]
> <http:///user/SendEmail.jtp?type=node&node=4691059&i=0>> wrote:
> >
> > On 13 April 2017 at 15:41, rileyelem <[hidden email]
> <http:///user/SendEmail.jtp?type=node&node=4691059&i=1>> wrote:
> >> I'm running this on Windows 10.
> >>
> >> I have been using Gnucash for more than a year. Yesterday I was using
> it at
> >> the same time as a few other things were open. The program crashed and
> took
> >> Windows down with it. The computer restarted itself and I tried to
> reopen
> >> Gnucash but started getting the error message "No Suitable backend was
> >> found"
> >>
> >> The data file is there where I saved it in the Documents/Accounts/
> folder
> >> I check for the .gcm file in the User directory and it is there
> >> I tried reinstalling gnucash
> >> I tried opening data files in Notepad++ but all I see a bunch of NUL
> >
> > If you look in the same folder as the accounts file (called something
> > like youraccounts.gnucash) you will see the backup files that GC takes
> > each time it saves. These will be called
> > youraccounts.gnucash.yyyymmddhhmmss.gnucash where the timestamp string
> > indicates when the backup was made. If your accounts file is corrupted
> > you should be able to go back to the previous backup and open that
> > (using File > Open). Once you find a good one don't forget to use File
> >> Save As to save it with another name without the timestamp.
> >
> > Alternatively you could go back to the latest backup of the file that
> > you routinely take in case of major disaster. Don't forget that a PC
> > or disc may go up in smoke (literally or metaphorically) at any
> > moment, taking all your important data with it, if you do not do
> > routine backups.
> >
> > Colin
> > _______________________________________________
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