Gnucash Crash and "No Suitable backend was found"

Colin Law clanlaw at gmail.com
Tue Apr 18 05:57:12 EDT 2017


Which version of GC are you using? There was a bug in the
decompression algorithm in an old version that caused problems reading
back certain files.

Colin

On 17 April 2017 at 13:03, rileyelem <riley.vittitoe at gmail.com> wrote:
> Thanks for the help. Before posting this I tried going back to an older
> version of the file and was receiving the same error message, but after
> going back even further I was able to get it to open.
>
> On Sun, Apr 16, 2017 at 8:07 AM, GnuCash - User mailing list [via GnuCash] <
> ml-node+s1415818n4691059h63 at n4.nabble.com> wrote:
>
>> Riley,
>>
>> David’s advice is good.
>>
>> I’d just add two small points:
>> 1) the .gcm file IS NOT your data file. It is only the metadata about your
>> file. For some reason, people get it into their heads that the gcm file is
>> their data, when it’s not.
>> 2) GnuCash stores its data in compressed format unless you open the
>> preferences and change them yourself. So, one would expect to not see
>> useful data in a text editor.
>>
>> David T.
>>
>> > On Apr 16, 2017, at 5:39 PM, Colin Law <[hidden email]
>> <http:///user/SendEmail.jtp?type=node&node=4691059&i=0>> wrote:
>> >
>> > On 13 April 2017 at 15:41, rileyelem <[hidden email]
>> <http:///user/SendEmail.jtp?type=node&node=4691059&i=1>> wrote:
>> >> I'm running this on Windows 10.
>> >>
>> >> I have been using Gnucash for more than a year. Yesterday I was using
>> it at
>> >> the same time as a few other things were open. The program crashed and
>> took
>> >> Windows down with it. The computer restarted itself and I tried to
>> reopen
>> >> Gnucash but started getting the error message "No Suitable backend was
>> >> found"
>> >>
>> >> The data file is there where I saved it in the Documents/Accounts/
>> folder
>> >> I check for the .gcm file in the User directory and it is there
>> >> I tried reinstalling gnucash
>> >> I tried opening data files in Notepad++ but all I see a bunch of NUL
>> >
>> > If you look in the same folder as the accounts file (called something
>> > like youraccounts.gnucash) you will see the backup files that GC takes
>> > each time it saves. These will be called
>> > youraccounts.gnucash.yyyymmddhhmmss.gnucash where the timestamp string
>> > indicates when the backup was made. If your accounts file is corrupted
>> > you should be able to go back to the previous backup and open that
>> > (using File > Open). Once you find a good one don't forget to use File
>> >> Save As to save it with another name without the timestamp.
>> >
>> > Alternatively you could go back to the latest backup of the file that
>> > you routinely take in case of major disaster. Don't forget that a PC
>> > or disc may go up in smoke (literally or metaphorically) at any
>> > moment, taking all your important data with it, if you do not do
>> > routine backups.
>> >
>> > Colin
>> > _______________________________________________
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