Issuing a refund: how to record it and have it show up in the Customer Report

[Robert Heller]

I provide web hosting and some of my clients pay upfront for 1 year.  A client 
has closed her site, before the year is up and I'd like to issue a refund.  
How do I do this so it is properly recorded in her Customer Report?  I know I 
can easily just record a check and take it out of the income account, but I 
would like to include useful paperwork with the check I send and I was 
thinking a Customer Report would be the right thing.  (Or maybe not?)


-- 
Robert Heller             -- 978-544-6933
Deepwoods Software        -- Custom Software Services
http://www.deepsoft.com/  -- Linux Administration Services
heller at deepsoft.com       -- Webhosting Services