Unable to create reports

[Dave H]

Heather,

John included a link in his email to the trace file instructions which I
also copied in my earlier reply to you :-)

Please use reply all so other users can assist if necessary.

Cheers Dave H.

On 7 Jul 2017 5:27 pm, "Heather Stevens" <hmstevens2016 at gmail.com> wrote:

Hi,
Thanks for your response.
I have installed GnuCash 2.6.16
This happens with every report
This displays in the report tab when I select a report to run.
Where would I find a trace file - what is it called.
Regards
Heather


On Fri, Jul 7, 2017 at 9:15 AM, Dave H <hellvee at gmail.com> wrote:

>
> On Fri, 7 Jul 2017 at 4:14 pm, Heather Stevens <hmstevens2016 at gmail.com>
> wrote:
>
>> Hi,
>> I have installed gnu cash for the first tim and added all my accounts. I
>> used GnuCash 2.6.16 and I have windows professional 7.
>> My tree and all looks great but gnu cash will not create reports.   I
>> get *Error
>> opening file: No such file or directory    *error.  Please assist.
>> Regards
>> Heather
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>
> Have you done what was suggested by John Ralls in reply to your earlier
> posting as below ???
>
> Cheers Dave H.
> What version of GnuCash and what OS/Distro and version?
>
> Does this happen with every report or have you tried only one so far? Does
> the error message display in a dialog box or in the report tab?
>
> Please attach a trace file [1] from a session after encountering the error.
>
> Regards,
> John Ralls
>
> [1] https://wiki.gnucash.org/wiki/Tracefile
>