Credit card online banking setup stopped working
Chris Szilagyi
chris at apex-internet.com
Sun Nov 12 18:33:17 EST 2017
On 11/12/2017 05:25 PM, John Ralls wrote:
>> On Nov 12, 2017, at 2:13 PM, Chris Szilagyi <chris at apex-internet.com> wrote:
>>
>> On 11/12/2017 04:02 PM, John Ralls wrote:
>>>> On Nov 12, 2017, at 10:36 AM, Chris Szilagyi <chris at apex-internet.com> wrote:
>>>>
>>>> On 11/12/2017 11:01 AM, John Ralls wrote:
>>>>>> On Nov 12, 2017, at 4:38 AM, Chris Szilagyi <chris at apex-internet.com> wrote:
>>>>>>
>>>>>> Hello:
>>>>>>
>>>>>> Recently our Discover credit card online banking stopped working. It seems to be caused by our credit card number being changed, I think, as the time it stopped was around the time they changed it. Originally I went in to the AQBanking setup and just changed the account # there, and tried to download transactions and get the "no transactions for the selected time period" message. I then tried deleting the online account in the AQBanking setup, and re-created it, but still get the same error. I did notice that at the end of the AQBanking setup wizard where you select the associated GNUCash account, the GNUCash account has the old credit card # on it under the Account ID column, but I am not sure if that really matters, I haven't been able to find any way to change the Account ID. If it doesn't matter anyway, then I'm not concerned with it as long as it works.
>>>>>>
>>>>>> Am I doing this correctly and does anybody have any ideas of something else I can try? I appreciate the help. Thank you.
>>>>> Check the download period in the first dialog box that comes up when you select Actions>Online Actions>Get Transactions. GnuCash resets the “last retrieved date” to today even when the retrieval is unsuccessful, so on subsequent attempts one must set the beginning date to the date of the last sucessful retrieval.
>>>>>
>>>>> The name of the target account doesn’t matter as long as it’s the account you want to use.
>>>>>
>>>>> Regards,
>>>>> John Ralls
>>>>>
>>>> I have tried setting the dates to as far back as 6 months, and up to the past 30 days' worth... and still receive the same message. Thank you for clarifying the account name.
>>>>
>>>> If there is anything else I can try please let me know, thank you!
>>> I trust that you can see the transactions on the website and that you've re-checked the account number a couple of dozen times by now. Does the AQBanking log window show anything unexpected?
>>>
>> Yes, I have checked everything over several times. I have tried to find a log from AQbanking, and I am not sure where exactly it would be located. I've checked various directories under the ~/.aqbanking folder and am not seeing anything. I did find a gnucash.trace file in /tmp, it does have the line below:
>>
>> * 17:02:48 CRIT <aqofxconnect> provider.c: 837: Error exchanging getStatements-request (403)
>>
>> This corresponds to the time I tried to download the transactions.
>>
>> If there's a better log to look at please let me know, thank you for your help!
> When you run a download AQBanking puts up a dialog box containing a session log. There's a checkbox in the lower left to leave it open after the session finishes; it has an inverse counterpart, "Close log window when finished" in Preferences>Online Banking. Clear that checkbox then try again to retrieve and see if there are any useful messages in the log.
>
> Regards,
> John Ralls
>
Ah... got it, thank you. Looks like I'm getting an HTTP 403 error
back. This definitely helps me a lot, thank you. Now I will have to
figure out what Discover has done to their OFX setup.
Connecting to "ofx.discovercard.com"
Connected to "ofx.discovercard.com"
TLS: SSL-Cipher priority list: SECURE256:SECURE128
TLS: SSL-Ciphers negotiated: TLS1.2:ECDHE-RSA-AES-256-GCM:AEAD
Connected.
Sending message...
Message sent.
Waiting for response...
Receiving response...
HTTP-Status: 403 (Forbidden)
Error parsing server response
Unlocking user (my username)
Postprocessing jobs
Job Get Transactions: finished
Resetting provider queues
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