Request of help

[John Ralls]

Please remember to copy the list on all replies.

https://lists.gnucash.org/pipermail/gnucash-user/2017-November/thread.html <https://lists.gnucash.org/pipermail/gnucash-user/2017-November/thread.html>

Regards,
John Ralls


> On Nov 12, 2017, at 10:37 PM, Ettore Scalese <ettorescalese at hotmail.com> wrote:
> 
> Dear John,
> many thanks for your message.
> 
> Could you be so kind to let me know the exact web address to have access to the list archives in question?
> 
> At the following address I just find the archives for October 2017, nothing for November.
> 
> Many thanks,
> 
> Ettore Scalese
>  
> Da: John Ralls <jralls at ceridwen.us>
> Inviato: domenica 12 novembre 2017 22:47
> A: Ettore Scalese
> Cc: gnucash-user at gnucash.org
> Oggetto: Re: Request of help
>  
> 
> > On Nov 12, 2017, at 10:57 AM, Ettore Scalese <ettorescalese at hotmail.com> wrote:
> > 
> > Dear Sirs,
> > 
> > I am getting an error message from GnuCash, when I am trying to update online shares' prices in my porfolio.
> > 
> > 
> > The message I get is in Italian (I use GnuCash in that language version), and the translation in English would be as follows:
> > 
> > 
> >  *   An unknown error happened while updating the prices of your shares.
> > 
> > Consequently, the shares' prices are not automatically updated (and I should do it manually).
> > 
> > I am using:
> > 
> > 
> >  *   MS Windows 10;
> >  *   GnuCash 2.6.18;
> >  *   when I update Perl and the other software stuff necessary to get online quotes, I see what here below:
> > 
> > [cid:a187ecea-b88a-4913-bed3-ab7ed04946fa]
> > 
> > Could you please help?
> > 
> > Many thanks for your attention and kind regards.
> 
> Please read the list archives for the last week. There has been an abundance of discussion about this.
> 
> Regards,
> John Ralls