Gnucash doesn't open in High Sierra

davelist at mac.com davelist at mac.com
Fri Nov 17 09:35:05 EST 2017




> On Nov 16, 2017, at 10:36 AM, Peter Schoonmaker <petermschoonmaker at gmail.com> wrote:
> 
> Hello,
> 
> I’ve used Gnucash for several years and I love it. But, I’m a complete novice about the technical side of Gnucash and I need very basic help. I understand that the following is a fix or work around my recent problem:
> 
> copy /usr/lib/libz.1.dylib to Gnucash.app/Contents/Resources/lib
> 
> However, I don’t know what the above line means nor how to implement it. In other words, how do I copy /usr/lib/libz.1.dylib to Gnucash.app/Contents/Resources/lib?
> 
> I’m embarrassed to admit my lack of knowledge, but I would need a step by step description in order to fix this problem on my MacBook Pro.
> 
> I don’t even know the version of Gnucash that I’m running. I don’t want to lose my data from the last few years. Is it safe to try to reinstall Gnucash with the latest version? 
> 
> I’ve thought about moving my Gnucash data from my current computer to another Mac that’s running an older operating system than High Sierra, but I don’t even know how to begin to do that.
> 
> Thanks, in advance, for any assistance you can give me. I’ve copied this message to my regular email address so I won’t miss any replies. Thanks again.
> 
> Peter


That fix is only needed if you're running an old version. The easier solution is to download the latest gnucash for Mac which no longer requires that fix.

Copying it to another computer requires knowledge of where the data file you are using is stored. If your only goal is to get gnucash running again, just install the latest version on the High Sierra computer. If you still want to move it to another computer, we'll need to figure out where your data file is installed. I'm not at a computer with gnucash installed right now so I can't check how to tell that.

HTH,
Dave



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