I applied payment to wrong customer

[Nelson Handcock]

I think there's a couple of ways...

1) Delete the payment from the account and re-enter it

or

2) Find the payment in the account - then choose "Assign as payment" from
the context menu and select the correct customer.

Hope this helps!




On Sat, Nov 18, 2017 at 10:40 AM, Tim Quinn <tim.quinn at att.net> wrote:

> Hi.
>
> I looked but did not see (or recognize) this same question asked.
>
> Using 2.6.18 I incorrectly processed a payment to the wrong customer.
>
> Can I easily recover from this?
>
> In my mind, I need to “unapply” the payment from the wrong customer and
> apply it to the correct customer.
>
> Any help, or pointers to this same question posed a different way, would
> be welcomed.
>
> Thanks.
>
> - Tim
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