[GNC] Missing Transaction

[Raymond Moritz]

Hi David, and thanks for a quick reply.

I am running GnuCash v3.0, git3.0+, build 2018-4-01; Windows 10 Pro 64 bit
v1709.

In gnucash I simply did Actions/Online Actions/Get Transactions, specified
a date, and it downloaded 12 of 13 transactions that the bank had which
were dated after the last date in the imported GIF file.

Once I saw that I was missing a transaction I started Quicken and
downloaded transactions into it just for comparison. Quicken had all 13
transactions.

Today I again used the Gnucash Get Transactions. There was only one new
transaction and it downloaded properly. This is certainly not a show
stopper and I think GnuCash is great, but it is worrysome.



Ray Moritz


On Thu, Apr 19, 2018 at 1:43 PM, David Carlson <david.carlson.417 at gmail.com>
wrote:

> Raymond,
>
> The most likely problem  is that GnuCash did not detect that it was a new
> transaction.  That can happen foe a variety of reasons depending on which
> file format is imported, the method used and which version of GnuCash you
> are using.
> For a better answer let us know exactly which version of GnuCash you have,
> your OS and details of what you did.
>
> When you say that you connected with Quicken do you mean that you used
> Quicken to download into Quicken first then export to GnuCash?  Obviously
> you don't want to continue with that.
>
> David C
>
> On Thu, Apr 19, 2018 at 8:44 AM, Raymond Moritz <rmoritzsr at gmail.com>
> wrote:
>
>> I’m new to gnucash. Installed OK. Imported QIF file with 13 years of
>> Quicken data. Adjusted the Account hierarchy that was derived from the
>> Quicken categories. Then I connected with my bank for online banking
>> features. Everything up to then went great. On my first transaction
>> download 12 of the 13 transactions downloaded perfectly, but one was
>> missing. It was in the middle of the pack and nothing unique about it. I
>> later connected with Quicken and all 13 downloaded.
>>
>> Is this a known problem? Are there any fixes or workarounds for it? I
>> manually added the missing transaction so it balances.
>>
>>
>>
>> Ray Moritz
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>