[GNC] Customer Credit Balance doesn't show in receive payment window

Geert Janssens geert.gnucash at kobaltwit.be
Thu Apr 26 09:45:05 EDT 2018


Op donderdag 26 april 2018 15:30:19 CEST schreef rmomxtx at gmail.com:
> I have a customer who paid ahead. The account statement shows a zero balance
> due but when I go to receive a payment to credit the latest invoice, the
> credit balance doesn't show. What am I doing wrong?

How did you enter the customer's payment ? Did you simply create a transaction 
(or used the import) ? In that case the business features wouldn't know this 
is a payment.

You can use the "Assign as payment" menu option on this payment to correct 
this.

Geert




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