[GNC] Can no longer print checks

HB Sidman dklab at aol.com
Sun Dec 2 08:31:15 EST 2018


I ran the fix - modified for windows 10 64 and Microsoft Edge/IE11. 
Never had the problem with the reports not showing just not printing. It 
did not work.

When I bring up a report or check to print, I clink on "print". This 
opens the print window box. It shows my printer as "ready". In the Page 
Range section the Pages area is blank. This indicates there are no pages 
to print - I think. If I then go ahead and click on print then the print 
icon shows up in the bottom tray. But it indicates there are no 
documents in the cue. It then goes away after a couple of minutes.

Thanks,

HB

On 12/2/2018 2:44 AM, David Carlson wrote:
> You can see how old this bug is, I am not sure if you can run IE9 in 
> windows 10.  Perhaps someone knows if this work-around can be adapted 
> to WIN 10.
>
> On Sun, Dec 2, 2018 at 1:40 AM David Carlson 
> <david.carlson.417 at gmail.com <mailto:david.carlson.417 at gmail.com>> wrote:
>
>     HB,
>
>     I found the bug report.  Check comment 40.
>
>     https://bugs.gnucash.org/show_bug.cgi?id=645273
>
>     On Sat, Dec 1, 2018 at 1:32 PM HB Sidman <dklab at aol.com
>     <mailto:dklab at aol.com>> wrote:
>
>         I started off looking in the the old reports to see if there
>         was anything and could not find anything about windows and
>         printing problems. That may be my inability to search
>         properly. So if anyone knows the fix that you are referring to
>         I hope they will give me the location.
>
>         Thanks for the help,
>
>         HB
>
>         On 12/1/2018 1:30 PM, David Carlson wrote:
>>         That looks identical to the same file on my computer, but I
>>         did not check the entire guid line.
>>
>>         There is a very old bug report about not being able to print
>>         in Windows which has never been resolved because it cannot be
>>         repeated.  I don't remember the bug number.  Someone found a
>>         work-around that seems to make the problem go away until a
>>         re-install of something, either Windows or GnuCash.  That
>>         work-around may work for you.
>>
>>         David C
>>
>>         On Sat, Dec 1, 2018 at 11:55 AM HB Sidman <dklab at aol.com
>>         <mailto:dklab at aol.com>> wrote:
>>
>>             David,
>>
>>             I can not print reports, now. New problem. I opened one
>>             of the .chk in Wordpad and this is what printed out:
>>
>>             [Top]
>>             Guid = 378e5740-a2d3-4678-be20-37d14d97b458
>>             Title = Liberty(tm) Personal Checks US-Letter
>>             Rotation = -90.0
>>             Translation = 4;492
>>             Show_Grid = false
>>             Show_Boxes = false
>>
>>             [Check Items]
>>             Type_1 = PAYEE
>>             Coords_1 = 118.0;74.0
>>
>>             Type_2 = AMOUNT_WORDS
>>             Coords_2 = 90.0;96.0
>>
>>             Type_3 = AMOUNT_NUMBER
>>             Coords_3 = 415.0;74.0
>>
>>             Type_4 = DATE
>>             Coords_4 = 323.0;43.0
>>
>>             Type_5 = NOTES
>>             Coords_5 = 90.0;155.0
>>
>>             I did not make custom checks. I am using 2.6.21
>>
>>             Thanks for the help,
>>
>>             HB
>>
>>             HB Sidman
>>             703-938-6700 (O) 703-562-1953 (F)
>>
>>             On 12/1/2018 11:46 AM, David Carlson wrote:
>>>             I did not address the failure to print problem.  That is
>>>             probably not related to the .chk files but something
>>>             else.  Can you print reorts?
>>>
>>>             David C
>>>
>>>             On Sat, Dec 1, 2018 at 10:42 AM David Carlson
>>>             <david.carlson.417 at gmail.com
>>>             <mailto:david.carlson.417 at gmail.com>> wrote:
>>>
>>>                 HB,
>>>
>>>                 Windows always calls *.chk files 'Recovered File
>>>                 Fragments'
>>>
>>>                 If the files are in the 'C:\Program Files
>>>                 (x86)\gnucash\share\gnucash\checks' directory they
>>>                 are not fragments but the files that you want, at
>>>                 least for 2.6.x releases of GnuCash in Windows.  You
>>>                 can open them (carefully) with Wordpad and see what
>>>                 they contain.  If you made custom check printing
>>>                 formats they may be somewhere else, I have not tried
>>>                 that.
>>>
>>>                 David C
>>>
>>>                 On Sat, Dec 1, 2018 at 10:22 AM HB Sidman via
>>>                 gnucash-user <gnucash-user at gnucash.org
>>>                 <mailto:gnucash-user at gnucash.org>> wrote:
>>>
>>>                     Hi,
>>>
>>>                     After using gnucash for several years I decided
>>>                     it was time to upgrade
>>>                     from 2 to 3 a few months ago. Bad decision. If
>>>                     it is not broken don't
>>>                     fix it. The upgrade went smoothly with no
>>>                     problem. Every function worked
>>>                     both old and new. Until I tried to print a
>>>                     check. At which point nothing
>>>                     happened with the printer. After a 2 or 3
>>>                     minutes I got a warning
>>>                     message that my check file was a fragment. I
>>>                     went into the system to
>>>                     verify that and found that all the .chk files
>>>                     were fragments. I tried to
>>>                     reload new files but they kept being replaced by
>>>                     the fragments.
>>>
>>>                     Step 2: I went back gnucash 2 last stable
>>>                     version on line. It reloaded
>>>                     without a problem but still could not print
>>>                     checks. Same problem.
>>>
>>>                     Step 3: Loaded gnucash 2 on a laptop that had
>>>                     never had it on it before.
>>>                     Then took a saved file from 3 months before the
>>>                     problem happened and
>>>                     loaded it. Once again everything went fine until
>>>                     I tried to print. Then
>>>                     was presented the same problem of .chk file
>>>                     fragments and not being able
>>>                     to replace them.
>>>
>>>                     Step 4: Using the laptop as my test bed, I
>>>                     removed everything gnucash
>>>                     from the hard drive. Search the C drive for any
>>>                     thing left and removed
>>>                     it as the administrator. Then did a search for
>>>                     .chk and found 4 files
>>>                     buried on the C drive - all fragments. I could
>>>                     delete them but they
>>>                     would come right back as soon as I restarted the
>>>                     computer.
>>>
>>>                     Any help would be greatly appreciated - I am
>>>                     getting tired of hand
>>>                     writing all of my checks.
>>>
>>>                     I am running Windows 10 on all of my computers
>>>                     and they are all
>>>                     completely up to date.
>>>
>>>                     Thanks,
>>>
>>>                     HB
>>>
>>>
>>>
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>>


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