[GNC] Can no longer print checks

Sun Dec 2 09:00:36 EST 2018

That behavior is very similar to what you see when the output goes to the
wrong printer.

Have you tried things like printing to PDF or printing from a different
program?

David C

On Sun, Dec 2, 2018, 7:31 AM HB Sidman <dklab at aol.com wrote:

> I ran the fix - modified for windows 10 64 and Microsoft Edge/IE11. Never
> had the problem with the reports not showing just not printing. It did not
> work.
>
> When I bring up a report or check to print, I clink on "print". This opens
> the print window box. It shows my printer as "ready". In the Page Range
> section the Pages area is blank. This indicates there are no pages to print
> - I think. If I then go ahead and click on print then the print icon shows
> up in the bottom tray. But it indicates there are no documents in the cue.
> It then goes away after a couple of minutes.
>
> Thanks,
>
> HB
>
>  On 12/2/2018 2:44 AM, David Carlson wrote:
>
> You can see how old this bug is, I am not sure if you can run IE9 in
> windows 10.  Perhaps someone knows if this work-around can be adapted to
> WIN 10.
>
> On Sun, Dec 2, 2018 at 1:40 AM David Carlson <david.carlson.417 at gmail.com>
> wrote:
>
>> HB,
>>
>> I found the bug report.  Check comment 40.
>>
>> https://bugs.gnucash.org/show_bug.cgi?id=645273
>>
>> On Sat, Dec 1, 2018 at 1:32 PM HB Sidman <dklab at aol.com> wrote:
>>
>>> I started off looking in the the old reports to see if there was
>>> anything and could not find anything about windows and printing problems.
>>> That may be my inability to search properly. So if anyone knows the fix
>>> that you are referring to I hope they will give me the location.
>>>
>>> Thanks for the help,
>>>
>>> HB
>>> On 12/1/2018 1:30 PM, David Carlson wrote:
>>>
>>> That looks identical to the same file on my computer, but I did not
>>> check the entire guid line.
>>>
>>> There is a very old bug report about not being able to print in Windows
>>> which has never been resolved because it cannot be repeated.  I don't
>>> remember the bug number.  Someone found a work-around that seems to make
>>> the problem go away until a re-install of something, either Windows or
>>> GnuCash.  That work-around may work for you.
>>>
>>> David C
>>>
>>> On Sat, Dec 1, 2018 at 11:55 AM HB Sidman <dklab at aol.com> wrote:
>>>
>>>> David,
>>>>
>>>> I can not print reports, now. New problem. I opened one of the .chk in
>>>> Wordpad and this is what printed out:
>>>>
>>>> [Top]
>>>> Guid = 378e5740-a2d3-4678-be20-37d14d97b458
>>>> Title = Liberty(tm) Personal Checks US-Letter
>>>> Rotation = -90.0
>>>> Translation = 4;492
>>>> Show_Grid = false
>>>> Show_Boxes = false
>>>>
>>>> [Check Items]
>>>> Type_1 = PAYEE
>>>> Coords_1 = 118.0;74.0
>>>>
>>>> Type_2 = AMOUNT_WORDS
>>>> Coords_2 = 90.0;96.0
>>>>
>>>> Type_3 = AMOUNT_NUMBER
>>>> Coords_3 = 415.0;74.0
>>>>
>>>> Type_4 = DATE
>>>> Coords_4 = 323.0;43.0
>>>>
>>>> Type_5 = NOTES
>>>> Coords_5 = 90.0;155.0
>>>>
>>>> I did not make custom checks. I am using 2.6.21
>>>>
>>>> Thanks for the help,
>>>>
>>>> HB
>>>>
>>>> HB Sidman
>>>> 703-938-6700 (O) 703-562-1953 (F)
>>>>
>>>> On 12/1/2018 11:46 AM, David Carlson wrote:
>>>>
>>>> I did not address the failure to print problem.  That is probably not
>>>> related to the .chk files but something else.  Can you print reorts?
>>>>
>>>> David C
>>>>
>>>> On Sat, Dec 1, 2018 at 10:42 AM David Carlson <
>>>> david.carlson.417 at gmail.com> wrote:
>>>>
>>>>> HB,
>>>>>
>>>>> Windows always calls *.chk files 'Recovered File Fragments'
>>>>>
>>>>> If the files are in the 'C:\Program Files
>>>>> (x86)\gnucash\share\gnucash\checks' directory they are not fragments but
>>>>> the files that you want, at least for 2.6.x releases of GnuCash in
>>>>> Windows.  You can open them (carefully) with Wordpad and see what they
>>>>> contain.  If you made custom check printing formats they may be somewhere
>>>>> else, I have not tried that.
>>>>>
>>>>> David C
>>>>>
>>>>> On Sat, Dec 1, 2018 at 10:22 AM HB Sidman via gnucash-user <
>>>>> gnucash-user at gnucash.org> wrote:
>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> After using gnucash for several years I decided it was time to
>>>>>> upgrade
>>>>>> from 2 to 3 a few months ago. Bad decision. If it is not broken don't
>>>>>> fix it. The upgrade went smoothly with no problem. Every function
>>>>>> worked
>>>>>> both old and new. Until I tried to print a check. At which point
>>>>>> nothing
>>>>>> happened with the printer. After a 2 or 3 minutes I got a warning
>>>>>> message that my check file was a fragment. I went into the system to
>>>>>> verify that and found that all the .chk files were fragments. I tried
>>>>>> to
>>>>>> reload new files but they kept being replaced by the fragments.
>>>>>>
>>>>>> Step 2: I went back gnucash 2 last stable version on line. It
>>>>>> reloaded
>>>>>> without a problem but still could not print checks. Same problem.
>>>>>>
>>>>>> Step 3: Loaded gnucash 2 on a laptop that had never had it on it
>>>>>> before.
>>>>>> Then took a saved file from 3 months before the problem happened and
>>>>>> loaded it. Once again everything went fine until I tried to print.
>>>>>> Then
>>>>>> was presented the same problem of .chk file fragments and not being
>>>>>> able
>>>>>> to replace them.
>>>>>>
>>>>>> Step 4: Using the laptop as my test bed, I removed everything gnucash
>>>>>> from the hard drive. Search the C drive for any thing left and
>>>>>> removed
>>>>>> it as the administrator. Then did a search for .chk and found 4 files
>>>>>> buried on the C drive - all fragments. I could delete them but they
>>>>>> would come right back as soon as I restarted the computer.
>>>>>>
>>>>>> Any help would be greatly appreciated - I am getting tired of hand
>>>>>> writing all of my checks.
>>>>>>
>>>>>> I am running Windows 10 on all of my computers and they are all
>>>>>> completely up to date.
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> HB
>>>>>>
>>>>>>
>>>>>>
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