[GNC] Can no longer print checks
HB Sidman
dklab at aol.com
Sun Dec 2 09:18:45 EST 2018
There is no problem printing from other programs. Because of my work I
print from 10 or 15 different programs to printers and pdf. I have tried
to print checks and reports to pdf and it will print. However, the
result is a blank page. HB
On 12/2/2018 9:00 AM, David Carlson wrote:
> That behavior is very similar to what you see when the output goes to
> the wrong printer.
>
> Have you tried things like printing to PDF or printing from a
> different program?
>
> David C
>
> On Sun, Dec 2, 2018, 7:31 AM HB Sidman <dklab at aol.com
> <mailto:dklab at aol.com> wrote:
>
> I ran the fix - modified for windows 10 64 and Microsoft
> Edge/IE11. Never had the problem with the reports not showing just
> not printing. It did not work.
>
> When I bring up a report or check to print, I clink on "print".
> This opens the print window box. It shows my printer as "ready".
> In the Page Range section the Pages area is blank. This indicates
> there are no pages to print - I think. If I then go ahead and
> click on print then the print icon shows up in the bottom tray.
> But it indicates there are no documents in the cue. It then goes
> away after a couple of minutes.
>
> Thanks,
>
> HB
>
> On 12/2/2018 2:44 AM, David Carlson wrote:
>> You can see how old this bug is, I am not sure if you can run IE9
>> in windows 10. Perhaps someone knows if this work-around can be
>> adapted to WIN 10.
>>
>> On Sun, Dec 2, 2018 at 1:40 AM David Carlson
>> <david.carlson.417 at gmail.com
>> <mailto:david.carlson.417 at gmail.com>> wrote:
>>
>> HB,
>>
>> I found the bug report. Check comment 40.
>>
>> https://bugs.gnucash.org/show_bug.cgi?id=645273
>>
>> On Sat, Dec 1, 2018 at 1:32 PM HB Sidman <dklab at aol.com
>> <mailto:dklab at aol.com>> wrote:
>>
>> I started off looking in the the old reports to see if
>> there was anything and could not find anything about
>> windows and printing problems. That may be my inability
>> to search properly. So if anyone knows the fix that you
>> are referring to I hope they will give me the location.
>>
>> Thanks for the help,
>>
>> HB
>>
>> On 12/1/2018 1:30 PM, David Carlson wrote:
>>> That looks identical to the same file on my computer,
>>> but I did not check the entire guid line.
>>>
>>> There is a very old bug report about not being able to
>>> print in Windows which has never been resolved because
>>> it cannot be repeated. I don't remember the bug
>>> number. Someone found a work-around that seems to make
>>> the problem go away until a re-install of something,
>>> either Windows or GnuCash. That work-around may work
>>> for you.
>>>
>>> David C
>>>
>>> On Sat, Dec 1, 2018 at 11:55 AM HB Sidman <dklab at aol.com
>>> <mailto:dklab at aol.com>> wrote:
>>>
>>> David,
>>>
>>> I can not print reports, now. New problem. I opened
>>> one of the .chk in Wordpad and this is what printed out:
>>>
>>> [Top]
>>> Guid = 378e5740-a2d3-4678-be20-37d14d97b458
>>> Title = Liberty(tm) Personal Checks US-Letter
>>> Rotation = -90.0
>>> Translation = 4;492
>>> Show_Grid = false
>>> Show_Boxes = false
>>>
>>> [Check Items]
>>> Type_1 = PAYEE
>>> Coords_1 = 118.0;74.0
>>>
>>> Type_2 = AMOUNT_WORDS
>>> Coords_2 = 90.0;96.0
>>>
>>> Type_3 = AMOUNT_NUMBER
>>> Coords_3 = 415.0;74.0
>>>
>>> Type_4 = DATE
>>> Coords_4 = 323.0;43.0
>>>
>>> Type_5 = NOTES
>>> Coords_5 = 90.0;155.0
>>>
>>> I did not make custom checks. I am using 2.6.21
>>>
>>> Thanks for the help,
>>>
>>> HB
>>>
>>> HB Sidman
>>> 703-938-6700 (O) 703-562-1953 (F)
>>>
>>> On 12/1/2018 11:46 AM, David Carlson wrote:
>>>> I did not address the failure to print problem.
>>>> That is probably not related to the .chk files but
>>>> something else. Can you print reorts?
>>>>
>>>> David C
>>>>
>>>> On Sat, Dec 1, 2018 at 10:42 AM David Carlson
>>>> <david.carlson.417 at gmail.com
>>>> <mailto:david.carlson.417 at gmail.com>> wrote:
>>>>
>>>> HB,
>>>>
>>>> Windows always calls *.chk files 'Recovered
>>>> File Fragments'
>>>>
>>>> If the files are in the 'C:\Program Files
>>>> (x86)\gnucash\share\gnucash\checks' directory
>>>> they are not fragments but the files that you
>>>> want, at least for 2.6.x releases of GnuCash in
>>>> Windows. You can open them (carefully) with
>>>> Wordpad and see what they contain. If you made
>>>> custom check printing formats they may be
>>>> somewhere else, I have not tried that.
>>>>
>>>> David C
>>>>
>>>> On Sat, Dec 1, 2018 at 10:22 AM HB Sidman via
>>>> gnucash-user <gnucash-user at gnucash.org
>>>> <mailto:gnucash-user at gnucash.org>> wrote:
>>>>
>>>> Hi,
>>>>
>>>> After using gnucash for several years I
>>>> decided it was time to upgrade
>>>> from 2 to 3 a few months ago. Bad decision.
>>>> If it is not broken don't
>>>> fix it. The upgrade went smoothly with no
>>>> problem. Every function worked
>>>> both old and new. Until I tried to print a
>>>> check. At which point nothing
>>>> happened with the printer. After a 2 or 3
>>>> minutes I got a warning
>>>> message that my check file was a fragment.
>>>> I went into the system to
>>>> verify that and found that all the .chk
>>>> files were fragments. I tried to
>>>> reload new files but they kept being
>>>> replaced by the fragments.
>>>>
>>>> Step 2: I went back gnucash 2 last stable
>>>> version on line. It reloaded
>>>> without a problem but still could not print
>>>> checks. Same problem.
>>>>
>>>> Step 3: Loaded gnucash 2 on a laptop that
>>>> had never had it on it before.
>>>> Then took a saved file from 3 months before
>>>> the problem happened and
>>>> loaded it. Once again everything went fine
>>>> until I tried to print. Then
>>>> was presented the same problem of .chk file
>>>> fragments and not being able
>>>> to replace them.
>>>>
>>>> Step 4: Using the laptop as my test bed, I
>>>> removed everything gnucash
>>>> from the hard drive. Search the C drive for
>>>> any thing left and removed
>>>> it as the administrator. Then did a search
>>>> for .chk and found 4 files
>>>> buried on the C drive - all fragments. I
>>>> could delete them but they
>>>> would come right back as soon as I
>>>> restarted the computer.
>>>>
>>>> Any help would be greatly appreciated - I
>>>> am getting tired of hand
>>>> writing all of my checks.
>>>>
>>>> I am running Windows 10 on all of my
>>>> computers and they are all
>>>> completely up to date.
>>>>
>>>> Thanks,
>>>>
>>>> HB
>>>>
>>>>
>>>>
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